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Speak French? Work Remotely from Greece! | Global Payments Customer Support

CB Talents Academy

Role overview

Qualifications

  • Native-level or C1 French
  • B1 English
  • 2+ years of call center experience
  • Strong written communication

Responsibilities

  • Help French-speaking customers with lost or stolen cards
  • Log every interaction accurately in the CRM
  • Handle around 10-20 cases per day
  • Take on email and social media support

Key facts

Hard skills

Other skills

  • Communication
  • Multitasking

About the company

CB Talents Academy logo

CB Talents Academy

Bootcamps & Skills Academies

CB Talents Academy seek to establish the link between the knowledge acquired and the labor market. Our Academy provides both the knowledge and skills needed to succeed national and internationally, while giving our students the necessary means to achieve their professional goals nevertheless encouraging them to raise the bar and to rely on anyone but themselves in an extremely volatile and complex market. We work hard to improve the world of work. Our ambition is to contribute to solve the skills shortage challenge through consistently facilitating employment transitions in increasingly volatile and complex labor markets. With this in mind, we provide training for young students on how to operate in a wide number of programs and/or IT sectors, from Java to Ruby on Rails. In order to do so, we have partnered with some of the best companies in the world who are willing to teach you, therefore making you more and more appealing to every IT company in the world. All of this makes CB Talents Academy a pioneer in solving a global skills shortage, helping students to quickly understand IT trends, improving their career prospects. If you are looking for the perfect launching ramp to boost your career, CB Talents Academy has got your back ! If you feel you should benefit from our expertise, contact us !

Company details

IndustryBootcamps & Skills Academies
Company size2 - 10

Links

Website LinkedIn See all jobs

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Job description

Remote, Greece (candidates must be based in Greece) | French (native/C1) | 1,045.72 € gross/month + up to 200 € bonus | 8-month contract

The Opportunity

Support French-speaking customers of a global payments leader by phone, chat, and email, from your own home. Start on the front line, then grow into back-office work.

Why You'll Want This Job

  • Work from home: remote, with relocation support available for candidates outside Greece
  • Earn more: up to 200 € productivity bonus on top of your base salary (subject to targets)
  • Built-in raises: 1,100 € gross after 12 months, 1,150 € gross after 3 years
  • Proper training: a 2-week nesting period, with the first week on-site in Athens
  • Grow your skills: move from frontline support into back-office tasks and gain financial services experience
  • Global team: work with an international brand and about 10 professional client tools

What You'll Do

  • Help French-speaking customers with lost or stolen cards, card benefits, rejected purchases, and balance checks
  • Log every interaction accurately in the CRM
  • Handle around 10-20 cases per day
  • Later, take on email and social media support

You're a Great Fit If You Have

  • Native-level or C1 French
  • B1 English
  • 2+ years of call center experience (financial services is a big plus )
  • Strong written communication, good PC skills, and multitasking ability

Good to Know

  • Rotating shifts on a 24/7 account, including about two weekends per month and occasional night shifts
  • 8-month contract

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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