Clinical Documentation Educator

About the Job

Welcome to Ovation Healthcare! 

At Ovation Healthcare (formerly QHR Health), we’ve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions.  

The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare’s vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior.  

We’re looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare, you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork.  

Ovation Healthcare’s corporate headquarters is located in Brentwood, TN. For more information, visit www.ovationhc.com.  

SUMMARY:

The Clinical Documentation Educator (CDE) will audit, create, implement and maintain clinical documentation education for Physicians, Clinicians or other care providers at assigned clients. This role may participate in the orientation of new client providers and client or Ovation revenue cycle staff. The CDE will participate in quality initiatives that impact client metrics as related to documentation. The CDE will also develop/ track/ trend and provide metrics related to those education tasks/ projects to all relevant parties.

This position will assist with the ongoing and continuous development and implementation of all revenue cycle services by managing resources and ensuring quality expectations are met for clients. This role includes establishing and maintaining positive relationships with current and past client contacts, and team members from various revenue cycle management departments, both internal and external. The CDE will ensure quality standards are met as defined by Ovation and/ or other service-level agreements.

DUTIES AND RESPONSIBILITIES:

• Develop and implement clinical documentation education for physicians, clinicians and other stakeholders. Creation of documentation templates. Use data to identify and target areas needing additional training.
• Maintain provider education library.
• Aid in trending denials for education opportunities.
• Assist in developing and growing coding services.
• Directly perform, oversee, participate in, and recommend process improvements and operational changes to improve efficiency and client relationships.
• Prepare and provide daily/weekly reports to appropriate internal and external stakeholders, up to the executive level.
• Comfort and expertise presenting to and working closely with providers.
• Mentor and train staff as applicable.
• Aid in or create, maintain, and enforce standard operating procedures for the department or clients.
• Other duties as assigned and assessed by client needs.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of ICD-10 code and MS-DRG assignment, American Hospital Association Coding Guidelines, and Coding Clinics.
• Extensive knowledge of complex disease processes.
• Working knowledge of quality improvement theory, core measures, and other required reporting programs.
• Strong understanding of the requirements for clinical documentation, coding, and billing according to the rules of Medicare, Medicaid, and commercial payers.
• Proficiency in computer use, including electronic medical records (EMR), CDI software, electronic codebooks, Microsoft Office, and presentation programs.
• Strong professional verbal and written communication skills.
• Ability to prioritize efforts while multi-tasking in a fast-paced environment utilizing critical thinking skills.
• Strong managerial, leadership, and interpersonal skills.
• Excellent organizational skills.
• A team player, always willing to contribute to the organization.

WORK EXPERIENCE, EDUCATION AND CERTIFICATIONS:

Certified Clinical Documentation Specialist (CCDS) certification by the Association of Clinical Documentation Integrity Specialists (ACDIS) or Clinical Documentation Improvement Professional (CDIP) certification by the American Health Information Management Association (AHIMA).

Active nursing license.

Five or more years of relevant experience

Three or more years of employee and client management experience in a remote environment.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

100% Remote

Benefits

The base compensation range for this position is:

Compensation ranges could be hourly or salary depending upon the exempt status of the posted position.

Beginning compensation is determined based on objective factors such as location, qualifications, skills, certifications, and experience. Typically, a candidate is hired in the lower to midpoint of the range; the top end of the range is reserved for candidates with extensive specialized experience and mastery within the role. Compensation may increase over time based on performance, experience, and tenure.

Compensation is only part of Ovation's total compensation package. Some additional benefits offered to full-time associates are:

• Comprehensive health and wellness benefits such as medical, dental, vision, life insurance, short and long-term disability coverage
• HSA with employer contributions, flexible spending accounts for health care, and dependent care accounts
• Wellness platform with premium incentives
• Employee assistance support and additional voluntary supplemental plans including accident, critical illness, hospital indemnity, and child disability insurance
• Robust and flexible paid time off offerings and company paid holidays
• 401(k) plan with discretionary employer match opportunities
• Professional development opportunities
• Company issued equipment