Logo for Avedo GmbH

Call Center Agent (m/f/d) Swedish

Role overview

Qualifications

  • Fluent in Swedish
  • Customer service experience preferred
  • Good communication skills
  • Ability to troubleshoot technical issues

Responsibilities

  • Provide support through phone for technical issues and hardware troubleshooting
  • Complete service requests
  • Report on incidents and service requests
  • Ensure customer satisfaction

Key facts

Hard skills

Other skills

  • Incident Reporting

About the company

Avedo GmbH logo

Avedo GmbH

Die Avedo Gruppe ist einer der führenden deutschlandweiten Dialogmarketingspezialisten mit Firmenhauptsitz in Leipzig sowie sechs Call Centern in Essen, Gelsenkirchen, Köln, Leipzig, Rostock, und München. Seit der Unternehmensgründung im Jahr 2004 bieten wir als Full-Service-Dienstleister unseren Kunden hochwertigen digitalen Kundenservice mit einem umfassenden Dienstleistungsspektrum sowie fundierte 360°-Beratung aus einer Hand. Avedo versteht sich dabei in erster Linie als Lösungspartner, der seine Klienten dabei unterstützt, neue Wege im Kundendialog zu gehen, die ihnen den entscheidenden Marktvorteil sichern.

Company details

Company size1001 - 5000

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Job description

Speaking Swedish isn´t a big deal for you? We are currently looking for a Customer Support (m/f/d) Swedish for our center in Palma de Mallorca. Take the time to apply for this job!


Your Benefits

  • permanent employment in full time or part time

  • fixed, season-independent salary from day 1, plus performance-related bonus

  • opening hours from Monday - Sunday: 6 am - 10 pm

  • Work from home from anywhere in Spain! (Canary Islands excluded)

  • uncomplicated entry into the job through professional and remunerated induction and training

  • free private supplementary health insurance

  • big company parties and individual team events

Your Tasks

  • provide support through phone for technical issues and hardware troubleshooting

  • complete service requests

  • reporting on incidents and service requests

  • ensuring customer satisfaction

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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