Logo for Avedo GmbH

Call Center Agent (m/f/d) germanspeaker with english skills

Role overview

Qualifications

  • Communicative personality
  • Fluent in German
  • Proficient in English
  • Ability to connect quickly with others

Responsibilities

  • Provide support through phone for technical issues and hardware troubleshooting
  • Complete service requests
  • Report on incidents and service requests
  • Ensure customer satisfaction

Key facts

Hard skills

Other skills

  • Incident Reporting
  • Communication
  • Social Skills
  • Problem Solving

About the company

Avedo GmbH logo

Avedo GmbH

Die Avedo Gruppe ist einer der führenden deutschlandweiten Dialogmarketingspezialisten mit Firmenhauptsitz in Leipzig sowie sechs Call Centern in Essen, Gelsenkirchen, Köln, Leipzig, Rostock, und München. Seit der Unternehmensgründung im Jahr 2004 bieten wir als Full-Service-Dienstleister unseren Kunden hochwertigen digitalen Kundenservice mit einem umfassenden Dienstleistungsspektrum sowie fundierte 360°-Beratung aus einer Hand. Avedo versteht sich dabei in erster Linie als Lösungspartner, der seine Klienten dabei unterstützt, neue Wege im Kundendialog zu gehen, die ihnen den entscheidenden Marktvorteil sichern.

Company details

Company size1001 - 5000

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Job description

Do you enjoy making phone calls and do you have a communicative personality that allows you to connect quickly with others? Moreover speaking German or English isn´t a big deal for you? Then you've come to the right place as a call center agent (m/f/d) German speaker with English skills to become part of the Avedo team.


Your Benefits

  • permanent employment in full time or part time

  • fixed, season-independent salary from day 1, plus performance-related bonus

  • service hours from monday to friday: 8-17h, saturday: 8-12h

  • after succesfull trainig for the job, you can work from home (Canary Islands excluded)

  • uncomplicated entry into the job through professional and remunerated induction and training

  • free private supplementary health insurance

  • big company parties and individual team events


Your Tasks

  • provide support through phone for technical issues and hardware troubleshooting

  • complete service requests

  • reporting on incidents and service requests

  • ensuring customer satisfaction

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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