Position Title: Sales Representative – Global Business Services, Colombia.
Reports To: Senior Sales Analyst of Global Shared Services, Colombia
Location: Bogotá, Colombia
Company Overview:
Voyager Global Mobility and its subsidiaries play a central role in urban transportation in some of the most dynamic cities throughout the Americas. We power more than 10,000 drivers with professionally managed vehicles and resources so they can succeed as entrepreneurs in the ride-sharing economy. Our fleet-as-a-service model a scalable infrastructure of well-maintained vehicles, driver resources, data and metrics can be deployed to empower the Uber platform and other noted rideshare services to deliver world-class service anywhere.
Job Description:
We are seeking a dynamic and motivated Sales Representative to join our Bogotá team.
This role is pivotal in driving our sales efforts through our Global Business Services (GBS) team based in Colombia, providing support to various branches in the United States and multiple countries in Latin America. The ideal candidate will be responsible for generating new business opportunities, maintaining client relationships, and achieving sales targets.
Essential Job Functions:
- Sales Conversion: Receive and manage pre-filtered leads, making outbound calls to prospective clients to convert these leads into sales.
- Product Explanation: End to end knowledge to explain the benefits and features of our various car leasing products to clients, ensuring their understanding and how our offerings meet their needs.
- Appointment Scheduling: Coordinate with clients to schedule appointments for them to visit the nearest branch and complete the onboarding process.
- Client Support: Provide outstanding customer service by addressing client questions and concerns promptly. Guide clients through the leasing process and ensure a smooth transition to the branch.
- Sales Tracking: Accurately document all client interactions, sales progress, and outcomes in our CRM (Customer Relations Management) tools. Monitor and report on individual performance metrics and client feedback.
- Collaboration: Work closely with the sales team and branch staff to ensure client needs are met and to facilitate a seamless onboarding experience.
- Market Insights: Stay informed about industry trends and competitor offerings to better address client inquiries and enhance sales strategies.
Qualifications Needed:
- Experience: Previous experience in a telephone sales or customer service role, ideally within the car leasing or mobility sector.
- Education: High school diploma or equivalent; a degree in business, marketing, or a related field is a plus.
- Language Proficiency: Exceptional Fluency (Speaking and Writing) in Spanish and English is required. Additional languages are advantageous (Urdu,Russian, Arab, Hindi, Portuguese, Chinese-Mandarin, Italian)
- Technical Skills: Proficiency in using CRM systems, Microsoft Office Suite, Google environment, and other sales-related tools. Closing techniques, persuasion, objection handling, sales analysis, market awareness, in-Depth understanding.
- Soft Skills: Clear articulation, active listening, empathy, client engagement, problem solving, time management, attention to detail, flexible approach, team collaboration, cultural sensitivity, adaptability, stress management.
- Availability: Willingness to work flexible hours to accommodate different time zones across the United States and Latin America.
Health & Safety responsibilities:
All employees have a general duty to take responsibility for personal health and safety, which means they must not behave or act in a way that could endanger themselves or others.
- Comply with the rules, regulations, and instructions established in the OH&S Management System.
- Actively participate in training and preventive activities.
- Use and properly maintain personal protective equipment.
- Immediately report any unsafe act, unsafe condition, accident, or incident.
- Maintain order and cleanliness in the workplace.
- Cooperate with the company in implementing and improving preventive measures.
Working conditions:
- Depending on Business requirements. Hybrid.
- All employees have a general duty to take responsibility for personal health and safety in order to be in compliance with the local country and corporate rules.
- This job description has been prepared as a guide to ensure better communication and understanding. However, not all responsibilities have been included and could not be included, they will be quantitative but not limiting. Your manager may ask you when necessary to perform other related tasks that are not specifically included in this description. In addition, this description will be revised as necessary to meet the current needs of the business.
SALARY :
- Competitive salary 4 to 4.5 millions of Colombian pesos
- Legal Benefits
- Great people, a supportive culture, and an environment where you can thrive.
- Career path opportunities.
Important: To ensure efficient communication and evaluation of your qualifications, we kindly request that all CVs and LinkedIn profiles be submitted in English. This will allow us to assess your skills and experience accurately within our recruitment process. Thank you for your understanding.
Note: The Company reserves the right to modify essential Job functions and qualifications
The position is 90% remote and 10% in site
Compensation: 4 to 5 mil COP
