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Kundeservicerådgiver - dansktalende

Savior Artigos Texteis Lda

Role overview

Qualifications

  • Fluent Danish
  • Good English for internal systems and written documentation
  • Patience and a helpful approach, even in difficult conversations
  • Ability to manage multiple cases at once

Responsibilities

  • Meet quality and response time standards set by the team
  • Resolve everyday problems without unnecessary transfers
  • Use internal knowledge articles to verify answers before responding
  • Recognize when a case needs to be escalated and transfer it with detailed notes

Key facts

Hard skills

Other skills

  • Patience
  • Multitasking

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

Links

Website LinkedIn See all jobs

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Job description

Placering: Athen, Grækenland
Arbejdsform: Fjernarbejde
Arbejdstid: 8 timer om dagen, 5 arbejdsdage om ugen

Stillingen passer til nogen, der ønsker stabilt, velorganiseret arbejde i Athen med at hjælpe dansktalende kunder. Startdato: 16 oktober 2026.

Nogle dage byder på hurtige, enkle henvendelser, og andre kræver grundig undersøgelse og tålmodig opfølgning. Kolleger deler ofte tips og fremgangsmåder, så du arbejder aldrig alene med en svær sag.

Dine ansvarsområder:

  • Opfyld de kvalitets- og svartidsstandarder, teamet fastsætter
  • Løs hverdagens problemer uden unødvendige viderestillinger
  • Brug interne vidensartikler til at tjekke svar, før du svarer
  • Genkend, hvornår en sag skal videregives, og overdrag den med fyldige noter

Krav:

  • Flydende dansk
  • God engelsk til interne systemer og skriftlig dokumentation
  • Tålmodighed og en hjælpsom tilgang, også i svære samtaler
  • Evne til at holde styr på flere sager på én gang
  • Tidligere erfaring med kundekontakt er en fordel, men ikke et krav
  • Et roligt arbejdsrum og en stabil internetforbindelse til fjernarbejde
  • Berettiget til at arbejde i Grækenland (EU-statsborgerskab, en gyldig arbejdstilladelse eller et bevis for flygtningebeskyttelse)

Ansøg nu med knappen på denne side, så bekræfter vores team, hvad der sker næst.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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