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All Cares

Role overview

Qualifications

  • Experience leading teams or operations under pressure
  • Familiarity with the military environment in Ukraine
  • Technical understanding to communicate with engineers
  • Fluent in English

Responsibilities

  • Manage field engineers and daily operations in Kyiv
  • Ensure customer satisfaction and product performance
  • Provide timely updates to engineering based on field conditions
  • Build relationships with military units and partners

Key facts

Hard skills

Other skills

  • Team Leadership
  • Creative Problem Solving
  • Communication
  • Adaptability

About the company

AllCares logo

AllCares

Staffing & Recruiting

We connect businesses and top talents. If you're part of a company, we can help you set up a solid hiring process without having to build a whole recruiting department from scratch. Meanwhile, for talents, we provide support in showcasing your skills and experience exactly where they’ll be highly valued and appreciated. Get in touch to see how we can help you in your work life!

Company details

Company typeSmall startup
IndustryStaffing & Recruiting
Company size2 - 10

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Job description

We build robotics wearable hardware. Ukraine is where our newest work meets the toughest conditions, and we need one strong leader on the ground. You would run our Ukraine operation end to end, lead our engineers and make sure the people building the product always know what is happening in the field.

Why this seat matters
Ukraine is our most important field location. It's where our technology is tested hardest and where we learn the most. That makes this role the link between our customers in Ukraine and our engineers elsewhere: you collect what is happening on the ground and make sure it reaches the people who can act on it.

What you will actually do

• Lead the team. You will manage our field engineers, the Kyiv office and everyone around them, and keep the operation running day to day.
• Keep customers happy. You own how our products perform for existing customers and for each new one as units ship, and you fix problems early.
• Be the voice of the field. You watch how conditions and needs are changing and send engineering clear, timely updates before they have to ask.
• Open doors. You meet new military units and partners and build our own network in Ukraine, so we grow relationships ourselves.
• Decide quickly. Leadership won't always be nearby, so you make calls on your own and know when to bring something to the team.


Who we think will thrive

• You have led teams or operations when the pressure was real, and stayed calm.
• You know the military environment in Ukraine well.
• You're comfortable enough with engineering to be taken seriously by engineers.
• You can have a sales conversation and a technical conversation on the same day.
• You communicate clearly, and your English is fluent.
• You can be in our Kyiv office every day.

Even better if you also have

• Served in the military, or worked closely with Ukrainian units or the defense industry
• Led large teams or big projects
• Come from a defense technology company or hardware operations
• A creative, self-directed way of handling open-ended problems

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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