Logo for Vehlo

Implementation & Training Specialist

Vehlo

Role overview

Qualifications

  • Experience in training and implementation processes
  • Strong communication and interpersonal skills
  • Ability to travel to customer locations
  • Fluency in training curriculum and product updates

Responsibilities

  • Plan and prepare readiness for dealership installs
  • Install and deliver role-based training onsite
  • Drive user adoption and ensure understanding of workflow responsibilities
  • Provide remote support post-launch and ensure smooth handoff to Customer Experience

Key facts

Hard skills

Other skills

  • Training And Development
  • Communication
  • Teamwork
  • Adaptability
  • Problem Solving

About the company

Vehlo logo

Vehlo

Computer Software / SaaS

Vehlo solutions unlock potential across vehicle service and repair by giving power back to your people. Everything we do is driven by people who understand the auto service industry and know what dealers and independent repair shops are asking for. It’s vehicle service technology that will ignite your operations from the inside out, from leaders who have been in your shoes. Our sole purpose is our customers’ success, and our standout approach is all about making work a lot easier for them and their staff. So whether you’re expanding your footprint or just trying to make it through the week, our whole team is ready for whatever moment you’re in.   Everything we do is driven by people who understand the auto service industry and know what dealers and independent repair shops are asking for. It’s vehicle service technology that will ignite your operations from the inside out, from leaders who have been in your shoes.   Our sole purpose is our customers’ success, and our standout approach is all about making work a lot easier for them and their staff. So whether you’re expanding your footprint or just trying to make it through the week, our whole team is ready for whatever moment you’re in.

Company details

IndustryComputer Software / SaaS
Company size201 - 500

Links

Website LinkedIn See all jobs

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

ABOUT VEHLO

Vehlo is building the industry’s favorite repair shop technology. Founded in 2019, we bring together leading automotive brands — including Text2Drive, Shop Boss, Rapid Recon, and Dealerlogix — to improve the vehicle repair experience from the dealership service lane to the aftermarket shop floor.

Our people (we call ourselves Veeps) work in a company where your contribution is visible. You’ll have real ownership, room to grow, and a team that recognizes great work — backed by a comprehensive benefits package.

ABOUT THE ROLE

Dealerlogix is a leading cloud-based service workflow platform for dealership service departments. It integrates with the dealer’s DMS to automate service lane, parts, and labor processes, with features like electronic signatures, mobile pay, and online appointment scheduling.

As an Implementation & Training Specialist, you own the customer’s journey from install through go-live and early adoption. You’ll travel to dealerships, install and configure Dealerlogix, train service teams on their specific roles, and hand each store off to our Customer Experience team ready to succeed. Your work directly shapes how quickly and confidently a dealership gets value from our product.

WHAT YOU’LL DO

  • Plan and prepare. Hold weekly pre-launch calls for upcoming installs, and build and document each store’s readiness plan in the weeks leading up to launch.
  • Install and train onsite. Lead installations and deliver role-based training at customer dealerships using Vehlo’s standardized training modules.
  • Drive adoption. Make sure every user understands their responsibilities in the workflow and the best practices for their role.
  • Support remotely. Respond promptly to post-launch training needs by phone, text, and webcast, within our service-level targets [define response time].
  • Hand off with care. Complete a documented, warm handoff to Customer Experience so no context is lost after go-live.
  • Stay current. Build deep fluency in Vehlo’s training curriculum and keep up with product updates, and share customer feedback that could improve our modules.

WHAT SUCCESS LOOKS LIKE

  • Installs launch on schedule, with a documented readiness plan for every store.
  • Dealership users are trained and confident in their roles after go-live.
  • Customer Experience receives complete handoff notes for every launch.
  • Customers rate their implementation and training experience highly.

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Training Specialist Related jobs

United States

Other jobs at Vehlo

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.