Technician, Merchandiser Service I

Job Requisition

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Job Description

We Are Reddy Ice

Behind every premium cube of Reddy Ice is a company that values consistency, quality, and service above all else. Our nationwide customer base has come to expect the highest standards in product quality, delivery and flexible service options. This commitment to exceptional service is why we are one of America’s leading brands in ice production and manufacturing.

Job Summary

We are hiring Merchandiser Technicians to perform preventive maintenance, troubleshoot, diagnose, repair, and service ice merchandiser units—these are commercial refrigeration units, or freezers, used to store and display ice at our clients’ locations.  Our Technicians play a key role in keeping our clients’ equipment running reliably and smoothly and perform a variety of different tasks, from plumbing, mechanical, electrical, and HVAC work.  Merchandiser Technicians are assigned fully-outfitted service vehicles and provided with extensive, hands-on training that will lead them on a path of long-term success at Reddy Ice.  This is a full-time, permanent position with Reddy Ice that includes a competitive hourly wage, a full benefits package that includes medical, dental, vision, life insurance, and a company-matching 401(k) plan.

Education & Experience Required

• A minimum 2+ years repair/service experience in electrical, mechanical, refrigeration, or plumbing
• Must have working knowledge of low voltage controls and/or programmable logic controllers
• Must have valid driver’s license (operator’s/Class C) and an acceptable MVR
• High school diploma, journeyman certification/license in electrical, plumbing, mechanical disciplines, or equivalent experience
• Basic computer and handheld skills needed and ability to follow reporting SOPs via handheld

Working Conditions/Physical Requirements

Minimal travel with potential for overnight.  Weekend, night, and holiday work is a requirement of the position. Will perform work in retail stores; frequently driving between retail stores and plant location.  Must be able to lift 60 pounds and utilize installation lift equipment.  Ability to climb ladders and work with power tools.   Overtime may be required. Work is conducted in a fast-paced, rapidly changing environment. The ability to manage stress, build professional and collaborative relationships and reason through complex business situations is essential.

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