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BH Partner S.A.C.

Role overview

Qualifications

Educación Secundaria
N/A
N/A

Responsibilities

Attend to Claro customers previously served by the Customer Service channel.
Provide specialized guidance based on customer needs.
Explain benefits, promotions, and alternatives to improve mobile and home services.

Key facts

Remote from: Delaware (USA), United States
Full time
Spanish

Hard skills

Other skills

Customer Service
Communication

About the company

BH Partner S.A.C.

Customer Experience & Contact Centers

BH Partner S. A. C. is a Lima-based contact center and business process outsourcing company that provides inbound and outbound call services, telesales, customer support, and related advisory services (e. g. , comercio exterior) for telecommunications, insurance and financial clients at national and international levels. The company emphasizes integrated management systems, operational support and customer-service solutions for B2B clients.

Company details

IndustryCustomer Experience & Contact Centers

Company size4

Links

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Job description

DESCRIPCION DEL TRABAJO

Atenderás a clientes de Claro que ya fueron atendidos previamente por el canal de Atención al Cliente (123) y que tienen interés en conocer beneficios, promociones o mejoras para sus servicios. Como parte de la segunda línea de atención, brindarás una orientación más especializada, identificando sus necesidades y explicando alternativas para mejorar sus servicios móviles y hogar, siempre siguiendo los protocolos y estándares de calidad establecidos por Claro.

FULLTIME L-V

9:00am a 08:00pm

DESCANSO FIJO SABADO Y DOMINGO

SEMIFULL

9 am a 3 pm

10 a 4 pm

11 am a 5 pm

12 pm a 6 pm

1 pm a 7 pm

2 pm a 8 pm

#LI-Onsite

Requisitos

Estudios

Educación Secundaria None

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