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Accounts and Operation Admin (Pallet Mng't) | AU | WFH

Staff Domain

Role overview

Qualifications

  • Proven ability to maintain client relationships
  • Strong communication skills: face-to-face, online, phone
  • Proactive and driven
  • Problem solver at heart

Responsibilities

  • Manage a portfolio of accounts
  • Develop strategies to drive positive financial and operational outcomes
  • Understand client’s opportunities to improve KPIs
  • Investigate and resolve reconciliation issues

Key facts

Hard skills

Other skills

  • Problem Reporting
  • Microsoft Office
  • Communication
  • Problem Solving
  • Teamwork
  • Proactivity

About the company

Staff Domain logo

Staff Domain

Outsourcing & Offshoring

Staff Domain’s mission is to support global businesses through end-to-end offshore recruitment and operational management to enable cost savings and rapid growth.We offer staff acquisition and bespoke solutions to clients looking to expand, looking for resource support, or simply looking to support their bottom line.We cater to a variety of services to providing comprehensive, tailor-fitted approach for your business and local team needs. With Staff Domain, you are in control.We pride ourselves in presenting smooth end-to-end, customized offshoring experience and in providing employees the best career experience that will compliment clients'​ products and services in further promotion and market penetration to improve total satisfaction of customers and staff alike.Personalized service excellence is our core. Operational consistency is our key. Our culture is what sets us apart. Be one step ahead of the competition.

Company details

Company typeScaleup
IndustryOutsourcing & Offshoring
Company size201 - 500

Links

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Job description

Setup and Location: WFH
Work Schedule: 6:00 AM / 7:00 AM - 3:00 PM / 4:00 PM PHT (09:00 AM to 06:00 PM AEST)
Employment Type: Full-time
Ready to do work that actually excites you?
The Accounts and Operations Administrator is responsible for managing and reconciling supplier invoices using specialized software. The role involves checking invoices for errors or discrepancies, clearing invoice mismatches, checking proof of delivery, and identifying patterns and recurring issues.

You will investigate and resolve reconciliation issues, work with relevant teams to clear mismatches, maintain accurate records, and identify ways to improve processes and reduce errors. The role also involves monitoring key performance indicators (KPIs), reporting issues and trends, and supporting the smooth day-to-day operation of
accounts.

What You'll Do
You'll be the kind of person who:
  • Manage a portfolio of accounts
  • Develop strategies to drive positive financial and operational outcomes
  • Understand your client’s opportunities to improve KPIs.
  • Reconciliation of client data using specific software.
  • Client and management reporting
  • Client engagement - remember it’s about people.

Requirements

What You Bring
We're looking for someone who:
  • Proven ability to maintain client relationships
  • Strong communication skills: face-to-face, online & phone
  • Proactive and driven
  • A problem solver at heart
  • Loves to contribute to a dynamic and fun team
  • MS Office proficient

Benefits

Why You'll Love Working Here
  • HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
  • Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
  • Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!
Let's TalkIf you're thinking, "this sounds like me," it probably is. Click apply. We can't wait to meet you.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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