Customer Support Representative - Czech Speaker

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Our Athens site runs a busy Czech service line, and we are looking for people who can keep up its standards. Start date: 16 October 2026.

Good customer care is what this team is known for, and you will help keep that standard high. You will learn the product quickly, and your knowledge will grow with every case you handle.

Your Responsibilities:

• Support new colleagues by sharing practical tips from your cases
• Use internal knowledge articles to check answers before you respond
• Answer questions about products, orders and accounts
• Pass recurring issues to your team leader so they can be fixed at source

Requirements:

• Fluent Czech
• Good English for internal tools and written documentation
• Basic computer skills and confidence with web-based tools
• Previous customer-facing experience is an advantage, though not required
• Ability to stay organised when handling several cases at once
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply with the button on this page and our recruitment team will reply with the next steps.