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Customer Support Representative - Czech Speaker

Savior Artigos Texteis Lda

Role overview

Qualifications

  • Fluent Czech
  • Good English for internal tools and written documentation
  • Basic computer skills and confidence with web-based tools
  • Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Responsibilities

  • Support new colleagues by sharing practical tips from your cases
  • Use internal knowledge articles to check answers before you respond
  • Answer questions about products, orders and accounts
  • Pass recurring issues to your team leader so they can be fixed at source

Key facts

Hard skills

Other skills

  • Computer Literacy

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

Links

Website LinkedIn See all jobs

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Job description

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Our Athens site runs a busy Czech service line, and we are looking for people who can keep up its standards. Start date: 16 October 2026.

Good customer care is what this team is known for, and you will help keep that standard high. You will learn the product quickly, and your knowledge will grow with every case you handle.

Your Responsibilities:

  • Support new colleagues by sharing practical tips from your cases
  • Use internal knowledge articles to check answers before you respond
  • Answer questions about products, orders and accounts
  • Pass recurring issues to your team leader so they can be fixed at source

Requirements:

  • Fluent Czech
  • Good English for internal tools and written documentation
  • Basic computer skills and confidence with web-based tools
  • Previous customer-facing experience is an advantage, though not required
  • Ability to stay organised when handling several cases at once
  • A quiet workspace and a reliable internet connection for remote work
  • Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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