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Claims Specialist

Role overview

Qualifications

  • Minimum of 1 year of experience in claims, collections, or an administrative role
  • High school diploma or bachelor’s degree (preferred)
  • Proficient in computer navigation, including Microsoft Office Applications
  • Strong organizational skills and effective multi-tasking abilities

Responsibilities

  • Collaborate with external organizations to streamline the collections process
  • Make informed decisions regarding the pursuit or closure of damage claims
  • De-escalate and resolve outstanding damage claims
  • Provide exceptional customer service and address client inquiries

Key facts

Hard skills

Other skills

  • Collections
  • Customer Service
  • Organizational Skills
  • Multitasking
  • Professional Communication
  • Problem Solving

About the company

SIXT Portugal logo

SIXT Portugal

Travel & Tourism

A SIXT Portugal é um fornecedor líder de serviços de mobilidade premium. A SIXT Portugal, com sede em Paredes, Porto é um fornecedor líder de serviços de mobilidade premium. Com os seus produtos SIXT rent, SIXT ride, SIXT+ e soluções para Corporate e Luxury a empresa oferece um serviço de mobilidade premium e exclusivamente integrado nas áreas do aluguer de veículos particulares e comerciais, serviço de transporte por aplicação e assinatura de automóveis. Os produtos podem ser reservados, entre outros canais, através da aplicação SIXT. A SIXT Portugal está presente em mais de 30 pontos por todo o país. A empresa oferece aos seus clientes experiências que inspiram e superam as suas expectativas – através de uma cultura de inovação, uma oferta premium consistente em termos de frota e serviço, e uma relação preço-qualidade atrativa.

Company details

IndustryTravel & Tourism
Company size501 - 1000

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Job description

Job Description

Are you ready to take the wheel and drive success? As a full-time Claims Specialist at SIXT, you’ll be at the heart of our dynamic operation, ensuring every detail aligns for a seamless process. If you’re a pro at juggling tasks, thrive in fast-paced environments, and love turning challenges into wins, this is the role for you. Apply now!   
  
YOUR ROLE AT SIXT 

  • You collaborate with external organizations to streamline the collections process and improve efficiency in recovering owed amounts
  • You make informed decisions regarding the pursuit or closure of damage claims, balancing accountability, and strategic judgment
  • You de-escalate and resolve outstanding damage claims, turning complex situations into satisfactory outcomes for all parties
  • You provide exceptional customer service, addressing client inquiries with empathy and professionalism
  • You explain the claims process and Sixt coverage, ensuring clients fully understand their options
  • You gather necessary documentation from clients, insurers, and other parties, ensuring thoroughness in the claims process while maintaining confidentiality and legal compliance

YOUR SKILLS MATTER 

  • Experience You have a minimum of 1 year of experience in claims, collections, or an administrative role  
  • Education You have a high school diploma or bachelor’s degree (preferred)
  • Technical Proficiency You are proficient in computer navigation, including Microsoft Office Applications
  • Soft Skills You demonstrate strong organizational skills, can multi-task effectively, and excel in professional communication
  • Commitment To Excellence You are success-oriented and willing to take on multiple tasks

WHAT WE OFFER 

  • Comprehensive Health Insurance Healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and a 401k retirement plan
  • Paid Time Off & Sick Leave Access Enjoy PTO, sick leave, floating paid holidays and a healthy work-life balance   
  • Exclusive Employee Rentals Leverage special rental discounts exclusive to employees, offering great savings for you and your immediate family
  • Additional Perks Experience the advantages of working in an environment with ample opportunities for professional advancement

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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