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Biomedical Technician I

Role overview

Responsibilities

  • Evaluate basic customer biomedical equipment issues, implement appropriate repairs, and perform PM and safety/environmental inspections.
  • Assist more experienced technicians on basic and more complex repairs/resolution.
  • Effectively communicate and partner with teammates and colleagues.
  • Follow appropriate GE policies, procedures, hospital protocol, and complete necessary documentation.

Key facts

  • Remote from: United States
  • Full time
  • Help Desk Technician
  • English

Hard skills

Other skills

  • Customer Service
  • Technical Acumen
  • Problem Solving
  • Communication
  • Teamwork

About the company

GE Healthcare  logo

GE Healthcare

Hospitals & Health Care

Every day millions of people feel the impact of our intelligent devices, advanced analytics and artificial intelligence. As a leading global medical technology and digital solutions innovator, GE Healthcare enables clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by its Edison intelligence platform. With over 100 years of healthcare industry experience and around 50,000 employees globally, the company operates at the center of an ecosystem working toward precision health, digitizing healthcare, helping drive productivity and improve outcomes for patients, providers, health systems and researchers around the world. We embrace a culture of respect, transparency, integrity and diversity.

Company details

Company typeLarge
IndustryHospitals & Health Care
Company size10001

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Job description

Job Description Summary

In this role, the Biomedical Technician I will properly evaluate, diagnose, perform repair and planned maintenance (PM) on customer’s basic biomedical equipment and drive customer satisfaction through Service Excellence.

This role is part of our biomedical mobile team and requires the candidate to work onsite at our customer locations in the state of Pennsylvania. To provide onsite customer support, a company car will be provided, and the candidate needs to be willing to work in the Philadelphia PA area.

Job Description

Responsibilities:

  • Evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned, perform PM and safety/environmental inspections.
  • May assist more experienced technicians on basic and more complex repairs/resolution.
  • Effectively communicate and partner with teammates and colleagues.
  • Follow appropriate GE policies, procedures, hospital protocol, and completes necessary documentation.
  • Maintain daily communications with customers as directed, to ensure resolution and proper follow-up, leading to strong customer relations and ongoing customer satisfaction.
  • As instructed, implement GE/customer facility contract and supports business goals/objectives.
  • Work as a member of local team to provide efficient service delivery to all accounts within the assigned area.
  • When trained, able to share on-call responsibility.
  • Document all repair actions and submit reports/summaries according to schedule.
  • Ensure proper care of spares, tools, and test equipment, and ensure calibration.
  • Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.
  • Understand and utilize sources of help (i.e., manuals, tech support, Facetime app, online resources) to answer questions when performing PM.
  • Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements

·       Perform other related duties as assigned.

We will not sponsor individuals for employment visas, now or in the future, for this job opening.



Additional Information

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: No

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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