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AWS Cloud Engineer II

Role overview

Qualifications

  • Bachelor's degree in computer science or related discipline
  • Five years of experience working in areas of computer systems and Infrastructure
  • Two years of experience specializing in cloud engineering
  • Experience with and significant knowledge of at least one cloud platform

Responsibilities

  • Support, maintain, and optimize AWS infrastructure while developing highly available, reliable, scalable, and secure cloud solutions
  • Collaborate with Cloud Center of Excellence, Cloud Architects, and other Cloud Engineers to implement cloud solutions
  • Manage AWS services, including EC2, VPC, storage, networking, and other cloud infrastructure services
  • Monitor cloud environments, analyze cost and performance metrics, resolve operational issues, and implement enhancements

Key facts

Hard skills

Other skills

  • Collaboration
  • Problem Solving
  • Communication

About the company

The Clinic by Cleveland Clinic logo

The Clinic by Cleveland Clinic

Telehealth & Telemedicine

The Clinic is a visionary joint venture that combines the unrivaled clinical expertise of Cleveland Clinic with Amwell’s industry-leading telehealth platform. Through innovative solutions like our Expert Second Opinions, we enable easy, secure access to the highest quality medical expertise. Patient-centric and deeply collaborative, we are passionate about realizing the global possibilities of digital health, providing advanced solutions that help tame the costs of care while enabling patients to achieve better outcomes and peace of mind. Known for medical breakthroughs since its founding in 1921, Cleveland Clinic is consistently named one of the nation’s best hospitals by U.S. News & World Report and is ranked one of the best in the world by Newsweek. With more than 3,500 physician experts in 550+ advanced subspecialties, Cleveland Clinic serves as one of the world’s premier sources of medical expertise. Amwell’s technology is currently deployed by 2,000 hospitals, 55 health plan partners and 36,000 employers, and its easy-to-use, secure technological infrastructure is recognized as #1 in consumer telehealth satisfaction by J.D. Power.

Company details

IndustryTelehealth & Telemedicine
Company size11 - 50

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Job description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

AWS Cloud Engineer II

Location

Cleveland

Facility

Remote Location

Department

ITD Infrastructure Administration-Information Tech Div

Job Code

T97744

Shift

Days + Call

Schedule

8:00am-5:00pm

Job Summary

Job Details


Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.   

The AWS Cloud Engineer provides engineering, operational, automation, governance, and security support for Amazon Web Services (AWS). In this role, you will support, maintain, and optimize AWS infrastructure while developing highly available, reliable, scalable, and secure cloud solutions that enable hybrid-cloud adoption and platform modernization for enterprise applications and infrastructure workloads. You will collaborate with the Cloud Center of Excellence, Cloud Architects, and other Cloud Engineers to implement cloud solutions aligned with organizational values, goals, and enterprise architecture. You will provide tactical, hands-on support for cloud adoption initiatives, application design, administration, and monitoring while promoting simplicity, consistency, reusability, and standardization across the division. In collaboration with the ITD Architecture team, you will support the implementation of the overarching cloud vision, strategy, and approach. Additionally, you will provide subject matter expertise within assigned areas of responsibility and partner across the division with engineers and architects to understand, develop, and implement the division’s enterprise architecture. This role also requires basic knowledge of IBM Cloud Services to support the organization’s broader hybrid-cloud environment.


A caregiver in this position works remotely Monday through Friday from 8:00 a.m. – 5:00 p.m. with limited travel required.

To be considered for this role, caregivers must reside in Ohio or Florida.


A caregiver who excels in this role will:  

  • Collaborate with the Cloud Center of Excellence to develop and implement cloud solutions aligned with organizational and divisional goals.
  • Architect, implement, and manage AWS-based infrastructure and cloud solutions consistent with enterprise architecture standards.
  • Design, implement, and manage cloud systems to ensure optimal performance, scalability, security, availability, and reliability.
  • Manage AWS services, including EC2, VPC, storage, networking, and other cloud infrastructure services.
  • Implement Infrastructure as Code (IaC), automation scripts, templates, and frameworks to streamline infrastructure provisioning, deployment, and operations.
  • Apply IaC and platform automation tools, including Ansible, Chef, Puppet, Salt, and Terraform.
  • Deploy and maintain secure cloud networking, identity management, and access control solutions.
  • Support containerized workloads and OpenShift integration within the enterprise cloud environment.
  • Monitor cloud environments, analyze cost and performance metrics, resolve operational issues, and implement enhancements to improve efficiency and reliability.
  • Optimize cloud resource utilization and costs while maintaining performance, availability, and security requirements.
  • Support cloud monitoring, logging, backup, disaster recovery, and resiliency solutions.
  • Apply design principles centered on simplicity, consistency, reusability, and standardization across the division.
  • Implement the division’s cloud vision and strategy in collaboration with the ITD Architecture team, ensuring progressive and integrated solutions.
  • Provide subject matter expertise within assigned areas of responsibility and develop tailored solutions to address evolving technical challenges.
  • Collaborate with engineers and IT architects across the division to ensure a cohesive and consistent approach to cloud architecture.
  • Support frameworks and processes that facilitate the transition of products from development through sustainable production deployment.
  • Engage proactively with key stakeholders, including division leaders and external partners, to develop and implement sustainable architectural solutions.
  • Evaluate emerging cloud technologies, tools, and methodologies and support the adoption of innovative solutions when appropriate.
  • Perform hands-on implementation and development activities, including prototyping and coding, as required.
  • Support application modernization initiatives through cloud-based architecture, infrastructure, and automation.
  • Implement and maintain enterprise security and governance standards across AWS environments.
  • Support cloud governance, security, compliance, and operational controls.
  • Participate in incident response, troubleshooting, and root cause analysis for cloud infrastructure issues.
  • Maintain operational documentation, runbooks, and procedures to support cloud operations and service continuity.
  • Understand multi-cloud offerings and contribute to the development and maintenance of a cloud services catalog optimized for internal enterprise use.
  • Remain current on emerging IT advancements and cloud technologies to position the organization to effectively leverage innovative tools, methodologies, and practices.


Minimum qualifications for the ideal future caregiver include:  

  • Bachelor's degree in computer science or related discipline
  • Additional experience or relevant certifications may offset some or all of education requirements
  • Five years of experience working in areas of computer systems and Infrastructure
  • Two years of experience specializing in cloud engineering
  • Demonstrated skills in technical judgement with ability to guide decisions across systems, scale, performance, security, fault tolerance, etc.
  • Experience with and significant knowledge of at least one cloud platform.
  • Experience working within small to medium sized cloud engineering teams
  • Ability to work across organizations and multiple stakeholders
  • Interested and curious about the domain

Preferred qualifications for the ideal future caregiver include:

  • For Information Technology Division caregivers, ITIL Foundations certification
  • Preferred Certifications for AWS are AWS Solutions Architect Associate/Professional, AWS SysOps Administrator, AWS Security Specialty or Certified Kubernetes Administrator (CKA)
  • Experience with IBM Cloud infrastructure, including IBM Cloud Virtual Private Cloud (VPC)
  • Experience with IBM Kubernetes Service (IKS) and Red Hat OpenShift
  • Proficiency with Terraform and Ansible for infrastructure automation and configuration management
  • Strong knowledge of cloud networking and security principles
  • Experience with disaster recovery, high availability, and cloud resiliency planning
  • Preferred Certifications for IBM are IBM Certified Professional Architect, IBM Cloud Professional Architect, Red Hat Certified Engineer (RHCE) or Red Hat OpenShift Administration
  • One+ years of IBM Cloud or hybrid cloud experience


Physical Requirements:

  • Ability to perform work in a stationary position for extended periods.
  • Ability to travel throughout the hospital system.
  • Ability to operate a computer and other office equipment.
  • Ability to communicate and exchange accurate information.

Personal Protective Equipment:

  • Follow standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.

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