Epic Ambulatory/Kaleidoscope/Rehab Analyst

Prominence Advisors is looking for an experienced Epic Ambulatory Analyst to support a health system client. You'll step into an active portfolio right away, so we're looking for someone who can quickly pick up existing work, keep projects moving and support end users.

Who We Are

Prominence is a healthcare and life sciences technology and consulting firm dedicated to helping leading organizations do more with their data. With deep expertise across the full ecosystem — spanning providers, payers, and life sciences — we turn complex data into actionable insight.

We deliver a full spectrum of services, including advisory, analytics, optimization, and IT staffing. Our work helps organizations operate more efficiently, improve patient outcomes, and deliver measurable financial impact through smarter use of data. Recognized as a 2x Best in KLAS organization, we partner with more than 120 health systems and 40 life sciences organizations, including 7 of the top 10 U.S. News & World Report-ranked institutions.

Through our life sciences brands, Tegra Analytics and WLH Consulting & Learning Solutions, we extend these capabilities to pharmaceutical and biotech organizations — combining data, consulting, and learning to advance commercial excellence.

By connecting strategy, data, and execution, we help organizations translate data into clarity, strategy into action, and vision into measurable results. At our core, we are a people-first, values-driven organization that believes strong teams and trusted partnerships are what ultimately make healthcare and life sciences smarter.

Job Summary

You'll work under the direction of an Application Manager. You'll troubleshoot, maintain and optimize existing applications, and design, build, test and support new functionality. You'll partner closely with business owners, vendors and IT colleagues to evaluate and recommend solutions to complex requests.

What You'll Work On

• Support and optimize the EpicCare Ambulatory application, including the Kaleidoscope, Dermatology and Bones modules
• Contribute to in-flight projects, including Security work, Outpatient Rehab and a clinic relocation
• Troubleshoot and resolve issues, and maintain existing build
• Design, build and test new functionality within the assigned portfolio
• Develop a strong understanding of clinical workflows and the policies and procedures behind them
• Work with business owners, vendors and IT team members to recommend solutions to complex problems

Requirements

Required

• EpicCare Ambulatory certification
• Experience supporting Ambulatory build and workflows in a live environment
• Ability to start quickly and work independently in a fast-paced environment
• Strong analytical, troubleshooting, and problem-solving abilities
• Excellent communication and stakeholder-management skills
• Ability to collaborate effectively with clinical, operational, technical, and vendor teams
• Ability to work independently in a remote environment
• Strong organizational skills and the ability to manage multiple concurrent initiatives
• Ability to translate complex clinical or operational requests into practical technical solutions

Preferred

• Epic Security certification or experience
• Epic Kaleidoscope certification or experience
• Epic Outpatient Rehab, Dermatology and/or Bones Knowledge Tracks

Benefits

Prominence is dedicated to hiring the best and brightest minds in healthcare and maintaining a culture that rewards our employees for following their passion. We’ve won Modern Healthcare’s Best Places to Work Award and have been voted to Chicago’s 101 Best and Brightest companies list three years running. Our most recent designation is being named in the top 10 by Consulting magazine as one of the Best Small Firm to Work For.

Prominence is dedicated to hiring the best and brightest minds in healthcare and maintaining a culture that rewards our employees for following their passion. We are excited to offer the following benefits for this position:

• Competitive Salaried and Hybrid Compensation Plans
• Health Care Plan (Medical, HSAs, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Dependent & Health Savings Accounts
• Short Term & Long Term Disability
• Paid Time Off (Vacation/Sick & Public Holidays)
• Training & Development Fund
• Work From Home
• Charitable Giving to Causes You Believe In

Employment Eligibility

Must be legally authorized to work in the United States without sponsorship.

Commitment to Equal Opportunity

The world’s most talented professionals come from every background. All applicants will be considered for employment without attention to age, race, color, religion, gender identity and/or expression, sexual orientation, national origin, marital status, veteran or disability status, or any other characteristic protected by law. In addition, Prominence will provide reasonable accommodations for qualified individuals with disabilities.

If you are smart and good at what you do, come as you are. All qualified candidates are encouraged to apply.

Partnership Eligibility

Our partnerships are extremely important to us. This online application is not intended for anyone who is currently under a non-compete agreement or has an arrangement that precludes employment at Prominence. We appreciate your help in respecting our partners.

Interested in learning more? Apply below to connect with our Talent team about immediate openings and future consulting projects.