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Business Operations Advisor

Role overview

Qualifications

  • Bachelor’s degree in Business Management or related fields or equivalent experience
  • 6+ years of experience in business operations, with substantial exposure to optometric practices
  • Comprehensive understanding of all aspects of an optometric practice
  • Excellent verbal communication and presentation skills

Responsibilities

  • Serve as a trusted advisor for member businesses and practices seeking strategic guidance
  • Conduct initial assessments of business performance with a focus on PL analysis
  • Identify opportunities and challenges across multiple domains and facilitate connections for support
  • Provide actionable feedback to enhance member experience and ensure satisfaction

Key facts

Hard skills

Other skills

  • Strategic Planning
  • Training And Development
  • Presentations
  • Communication
  • Collaboration
  • Problem Solving
  • Motivational Skills

About the company

Marchon Eyewear logo

Marchon Eyewear

Apparel & Fashion

Marchon Eyewear, Inc. is one of the world’s largest manufacturers and distributors of quality eyewear and sunglasses. The company markets its products under prestigious brand names including: Calvin Klein, Canada Goose, Columbia, Converse, DKNY, Donna Karan, Dragon, FERRAGAMO, Flexon, Karl Lagerfeld, Lacoste, Liu Jo, Longchamp, Marchon NYC, Nautica, Nike, Nine West, Pure, Reserva, Skaga, Victoria Beckham, and ZEISS. Marchon Eyewear distributes its products through a global network of subsidiaries and distributors, serving over 80,000 accounts in more than 100 countries. Marchon Eyewear is a VSP Vision™ company, which is focused on its purpose of empowering human potential through sight and connecting its more than 85 million members to affordable, accessible, high quality eye care and eyewear. Marchon Eyewear has a proud history of commitment to sustainability and corporate social responsibility initiatives – EYES ON TOMORROW™ For more information, visit www.marchon.com and follow @marchoneyewear.

Company details

Company typeLarge
IndustryApparel & Fashion
Company size1001 - 5000

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Job description

Serve as a trusted advisor, often as the first point of contact for member businesses and practices seeking strategic guidance. Leverage broad expertise in marketing, optical operations, and revenue cycle management to conduct initial assessments of business performance, with a primary focus on P&L analysis. Identify high level opportunities and challenges across multiple domains and facilitate connections between members and specialized advisors for deeper niche support. Collaborate with internal colleagues to deliver education, resources, and tools that enhance member experience, boost engagement, and drive positive outcomes. Provide actionable feedback that addresses member needs, ensuring satisfaction and long-term retention.

Conduct initial reviews of member P&L statements to assess overall business health and identify areas for further exploration.

Utilize comprehensive knowledge in practice management, staffing, and optical operations to recognize patterns, inefficiencies, and opportunities for improvement.

Present summary dashboards and reports that visualize key financial and operational metrics, comparing findings to industry benchmarks.

Advise members on general business strategies and recommend next steps for deeper analysis in marketing, optical, or revenue cycle domains.

Collaborate with specialized team members to ensure seamless handoff and continuity of support for members requiring niche expertise.

Provide feedback and resources to improve workflow, optimize performance, and reduce costs at a high level.

Research and develop broad recommendations based on specific business unit and/or practice needs.

Deliver data driven insights by analyzing key metrics and trends to inform decision making.

Teach or facilitate training sessions, present webinars, and create content articles on general business topics.

Job Specifications

Typically has the following skills or abilities:

Bachelor’s degree in Business Management or other related fields or equivalent experience.

6+ years of experience in business operations, with substantial exposure to optometric practices.

Comprehensive understanding of all aspects of an optometric practice.

Capable of performing business assessments and identifying areas for deeper analysis and/or profit opportunities.

Analytical and strategic problem solver and decision maker showing balanced consideration of business issues, risks, and rewards.

Ability to elicit cooperation, motivate others, and drive results without direct authority.

Strong business aptitude to support envisioning work, strategic planning, and measuring results.

Excellent verbal communication and presentation skills to address groups and facilitate discussions.

For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment

#LI-VISIONCARE

Compensation range for the role is listed below. Applicable salary ranges may differ across markets.Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here. 

Salary Ranges: $84,000.00 - $141,750.00

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status.  We maintain a drug-free workplace and perform pre-employment substance abuse testing. 

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information. 


We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities. 

As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees.  VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies. 

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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