Sales Support Assistant (Spanish language)

About us

ARRISE is a global leader in software development and services for the iGaming industry, bringing together more than 2,500 professionals operating across more than 12 locations worldwide.

From concept through to delivery, we combine technical expertise, creativity and industry knowledge to develop products, platforms and services that shape player experiences and support some of the industry's leading brands.

We are best known for the work we deliver for Pragmatic Play, creating and supporting technology, products and specialists services enjoyed by millions of players worldwide.

What you will do

• Responsible from A to Z of the onboarding process for new closed deals with clients (B2B)
• Follow up the onboarding process by keeping updated tracking reports on a daily basis
• Manages constant and daily monitoring with clients for new and ongoing integrations
• Guarantees the proper communication on different levels between the external clients and internal clients from different departments involved in the onboarding process (technical team, compliance team, legal team, account management team and commercial team)
• Ensures a smooth transition between business development/commercial and account management department.
• Follow up project management procedures to ensure timely completion of projects.
• Review project plans and resolve onsite problems.
• Suggest continuous improvement to guarantee the efficiency of processes

What you bring

• Located in Latin America (good internet connectivity)
• Proficiency in English, Spanish and Portuguese
• Strong organizational skills and focus to details (mandatory -no exceptions-)
• Experience with CRM systems, MS Office 365 Tools, PowerBI
• Ability to get things done under pressure.
• Ability to work independently on a remote and multicultural environment.
• Strong analytical and troubleshooting skills.
• Agility to learn quickly and work with best practices.
• Excellent verbal and written communications skills.
• Be able to quickly and clearly understand the business strategy to ensure the decisions are aligned accordingly.

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