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Reasonable Accommodation Intake Representative

ICONMA

Role overview

Qualifications

  • Verifyable High School Diploma or GED Required
  • Recommended experience in administering reasonable accommodation requests
  • Understanding of ADAAA preferred but not required
  • Discretion in dealing with confidential information

Responsibilities

  • Leading and engaging in the interactive process with colleagues, applicants, leaders, and Human Resources regarding workplace accommodation requests
  • Handling sensitive conversations and maintaining confidentiality
  • Working in a fast-paced environment while maintaining a high degree of accuracy
  • Using a case management system for all steps in the process

Key facts

Hard skills

Other skills

  • Client Confidentiality
  • Communication
  • Multitasking
  • Personal Integrity

About the company

ICONMA logo

ICONMA

Management Consulting

We provide Professional Staffing Services & Project-Based Solutions for a broad range of Fortune 500 organizations. ICONMA is a certified Woman-Owned staffing company and was founded in 2000. ICONMA’s corporate headquarters is in Troy, Michigan, and has 15+ locations worldwide. What makes ICONMA stand out in a fiercely competitive industry? *We provide integrated, full lifecycle services across a broad range of business and technical platforms. *No single company can duplicate our full range of staffing and permanent recruiting services nationwide. *Proven track record of attracting and retaining exceedingly skilled professional workers in a highly competitive market. SERVICES OFFERED Staff Augmentation (Contract, Contract to Hire, Direct Hire, Single Source) Data Analysis Project-Based Services & Solutions Hire Train Deploy Service Model Offshore Staff Augmentation Payroll Services AREAS OF EXPERTISE - Information Technology - Engineering - Business Professional - Accounting/Finance - Admin/Clerical/Call Center - Healthcare/Clinical/Scientific - Marketing/Creative mail linkedin@iconma.com Phone (888) 451-2519 Website http://www.iconma.com

Company details

Company typeLarge
IndustryManagement Consulting
Company size1001 - 5000

Links

Website LinkedIn See all jobs

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Job description

Our Client, a Retail Pharmacy company, is looking for a Reasonable Accommodation Intake Representative for their Remote location.
 
Responsibilities:
  • Leading and engaging in the interactive process with colleagues, applicants, leaders, and Human Resources when a colleague or applicant requests a workplace accommodation to perform the essential functions or to enjoy the benefits and privileges of employment due to a disability, pregnancy/pregnancy related condition, or sincerely held religious belief.
  • Ability to handle sensitive conversations with colleagues regarding their Reasonable Accommodation request. Maintain confidentiality. Must have the ability to work in a fast paced environment while maintaining a high degree of accuracy. Excellent communication skills, both written and verbal. Must have multitasking skills to manage outbound calls while documenting information received and handling case tasks which may include sending letters to colleagues who have disengaged from the interactive process. Use of a case management system for all steps in the process is required, so prior use of case management software is recommended
 
Requirements:
  • Verifyable High School Diploma or GED Required
  • Recommended experience in administering reasonable accommodation requests and an understanding of ADAAA preferred but not required. Discretion in dealing with confidential information. HR related experience a plus
 
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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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