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Assistant, IT Operations

Role overview

Qualifications

  • Relevant AA/AS, equivalent work experience, or a combination of both
  • Minimum of one (1) + year of customer service experience
  • General professional office experience
  • Ability to work on a fast-paced team

Responsibilities

  • Support activities and operations of Information Technology and Office Operations groups
  • IT administrative support, conference room AV troubleshooting, and reception
  • Maintain an organized shared space and receive/stocks inventory
  • Provide technical support contact for conference rooms and AV equipment

Key facts

Hard skills

Other skills

  • Customer Service
  • Collaboration
  • Time Management

About the company

Foundation for California Community Colleges logo

Foundation for California Community Colleges

Non-profit Organizations

As the official foundation for the California Community Colleges Board of Governors and System Office, the Foundation develops programs and services that save millions of dollars for colleges and students, promotes excellence in education, and provides valuable learning opportunities for students throughout the state. We also support the system through special initiatives, statewide awards, and direct donations to the colleges and the Network of California Community College Foundations. Our services and areas of expertise include program and grant management, career training programs, systemwide purchasing contracts, information technology solutions, financial services, and resource development. Our programs reach all 115 California Community Colleges and 73 districts, and several of these programs are expanding nationwide. Since its inception in 1998, our organization has grown to be one of the largest operating foundations in higher education, with over 100 full-time employees and annual revenues of over $30 million. Today, the Foundation has the capacity and expertise to respond quickly to the needs of our colleges and communities. We have secured over $150 million in grants, contracts, and gifts, and provided over $100 million in direct grants, support, and cost savings to colleges. As we enter our second decade as an organization, we remain committed to making California’s Community Colleges the best they can be. We are anticipating the new challenges they may face, imagining the aspirations of the next generation of students, and envisioning the solutions that will change our world for the better.

Company details

Company typeSME
IndustryNon-profit Organizations
Company size201 - 500

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Job description

Assistant, IT Operations

Sacramento, California

We are seeking an Assistant, IT Operations to join FoundationCCC in its mission of benefiting, supporting, and enhancing the California Community Colleges—the largest and most diverse system of higher education in the nation. Together, we are building stronger communities by getting students and colleges the resources they need to succeed and expanding pathways to economic and social mobility across California. Join us as we continue this important work to uphold the value of community colleges in building a brighter future. 


What You’ll Do

This position is responsible for the administrative duties and logistical services that support the Information Technology and Office Operations teams.  Working with both departments, the Assistant will be responsible for ensuring smooth day-to-day operations of the Foundation.

  • Operational: Under general direction, Assistant supports the activities and operations of the Information Technology and Office Operations groups, including IT administrative support, conference room AV troubleshooting, reception, conference room preparation, phone, mail services, inventory support, and the deployment of desktop and laptop computers for employees 
  • Administration: Receives and stocks inventory; maintaining an organized shared space.
  • Support: Provide technical support contact to all conference rooms, Zoom rooms, and AV equipment (projectors, televisions, controllers, and peripherals) and present during New Hire Orientation

Attributes for Success 

  • Relevant AA/AS, equivalent work experience, or a combination of both.
  • Minimum of one (1) + year of customer service and general professional office experience preferred.
  • Ability to work on a fast-paced team and build and maintain collaborative working relationships with internal and external stakeholders.
  • FoundationCCC blends the impact of a non-profit, the culture of an entrepreneurial start-up, and the scale of a state agency
  • We are committed to professional development with an emphasis on shared leadership, to ensure growth for employees and the organization overall

What we Offer

FoundationCCC is fully committed to a “remote-first” philosophy, and recruits and hires talent across the state in fully remote positions, where virtual work is possible. Our headquarters are located in Downtown Sacramento, just blocks from California’s State Capitol. 

Benefits

  • Competitive compensation, generous PTO, and paid holidays 
  • Medical, dental, and vision plans, Flexible Spending Accounts, Health Savings Accounts (HSA), Employee Assistance Program (EAP), and Wellness offerings
  • CalPERS retirement program and optional 403(b) and 457 Retirement plans
  • Carrot reproductive health and fertility support 
  • Tuition reimbursement
  • Public Service Loan Forgiveness certified employer 

To see the full job description, please email jobs@foundationccc.org. 


Budgeted Hourly Pay Range:

Final salary and rates are based on education, experience, skills relevant to the role, and internal equity.

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Marcus Rivera

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