Credit Card Program Implementation Manager

Company Description

Blend is a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people. With a mission to fuel bold visions, Blend tackles significant challenges by seamlessly aligning human expertise with artificial intelligence. The company is dedicated to unlocking value and fostering innovation for its clients by harnessing world-class people and data-driven strategy. We believe that the power of people and AI can have a meaningful impact on your world, creating more fulfilling work and projects for our people and clients. For more information, visit www.blend360.com 

We are seeking a Credit Card Program Implementation Project Manager to contribute to our next level of growth and expansion. 

• Location: Hybrid in Chicago (preferred).  Remote will be considered. 
• Duration: 6-months
• Benefits: We do offer benefits to our full-time consultants, including Health, Vision, Dental, 401K plan, Life Insurance, Employee Assistance Programs, and an incredibly supportive team cheering you on!

Job Description

The Credit Card Program Implementation/Project Manager serves as an embedded strategic and execution partner supporting an issuer’s consumer card business initiatives. Working closely with issuer stakeholders, this individual helps execute the end-to-end launch of the card program.

The role acts as a connector across business, credit, marketing, operations, technology, analytics, risk, compliance, and vendor teams to ensure initiatives move efficiently from recommendation to implementation. The individual will help identify dependencies, coordinate stakeholders, track progress, resolve obstacles, and support change management efforts associated with credit card launch initiative.

Success in this role requires strong program management skills, credit card industry knowledge, stakeholder management, and the ability to navigate complex organizations while driving alignment and accountability.

Key Responsibilities

 Build execution roadmap

• Work with subject matter experts to develop a card implementation roadmap that identify dependencies, risks, resource needs, and critical decision points across both the team and within the issuer’s environment.

Cross-Functional Coordination

• Coordinate and execute the implementation of the card program from within the issuer’s environment, coordinating closely with the appropriate stakeholders/teams
• Ensure alignment around objectives, timelines, deliverables, ownership, and key decisions.

Change Management & Organizational Readiness

• Support coordination of communication plans and stakeholder engagement activities to promote accountability and visibility throughout execution efforts.
• Identify adoption challenges and implementation risks.
• Help business teams prepare for process, policy, operational, or technology changes.

Vendor & Partner Coordination

• Coordinate activities among internal teams and third-party partners as needed.
• Track action items, dependencies, deliverables, and implementation progress.
• Escalate issues and risks when appropriate and support resolution efforts.

Qualifications

referred Background

Experience

• 5-10 years of experience in credit cards, consumer lending, banking, financial services consulting, program management, product management, portfolio management, operations, or business strategy.
• Experience supporting implementation of card launches and complex cross-functional initiatives
• Experience working with multiple stakeholders in highly matrixed environments.

Skills

• Strong project and program management capabilities.
• Excellent stakeholder management and influence skills.
• Strong analytical and problem-solving skills.
• Executive communication and presentation skills.

Ability to navigate ambiguity and drive progress through complex organizational

Additional Information

This role is not eligible for immigration sponsorship.

The starting pay range for this role is $70/ph - $75/ph. Actual compensation within the range will be dependent on several factors, including but not limited to relevant experience, skills, certifications, training, and location. It is not typical for an individual to be hired at or near the top of the range, and determining factors for compensation are considered for each individual circumstance. BLEND360 offers a competitive benefits program designed to support the health and financial well-being of our team members and their families. Benefits vary by role and eligibility and may include medical, dental, and vision coverage, a 401(k) plan, paid time off, paid holidays, commuter benefits, flexible spending accounts, life and disability insurance, and employee assistance programs

A diverse workforce is a strong workforce 
To deliver growth at BLEND360 and for our clients, we believe we have a responsibility and unique opportunity to positively impact the workforce. Diversity has played a critical role in our history and our growth, and continues to have a profound impact on our success.  We are determined to have equality in the workplace, within our team and as an extension of our clients’ team.  

This is not the work of the moment, and this requires continued learning and purposeful actions.  We are investing resources to understand and improve the sourcing, selection, and retention of the talent we hire, and ultimately the workforce we provide for our clients. We will communicate our journey in the spirit of transparency and shared learning.