Sales Account Manager

Division: Optical Communications

As the industry's leader in fiber optic interconnects, SENKO is relentlessly pushing the boundaries of technology. Our dynamic and fast-paced environment fosters a culture of creativity and collaboration, where your ideas can thrive. We partner with the world's most renowned technology giants, shaping the future of connectivity together.

At Senko, you'll be part of a team that's passionate about innovation and dedicated to making a global impact. If you're ready to take your career to the next level and be at the forefront of technological advancements, Senko is the place for you.

The Sales Account Manager is responsible for managing and growing assigned customer accounts and territories, achieving sales and profitability objectives through SENKO’s interconnect and passive component solutions. This role requires a proactive, customer-focused approach to identifying growth opportunities, developing long-term relationships, and understanding physical connectivity products and technical requirements. As the primary commercial point of contact, the Sales Account Manager collaborates with customers, Inside Sales, Engineering, and Manufacturing to deliver effective solutions while ensuring customer satisfaction and achieving business objectives. 

Duties and Responsibilities include the following. Other duties may be assigned.

• Understand company strategy and expectations, and seek a way to maximize the profitability in the regions or accounts assigned
• Take ownership of the total sales cycle - From identifying opportunities and understanding customer requirements to proposing solutions, coordinating implementation, and evaluating results.
• Manage and develop assigned accounts while identifying opportunities to expand business with existing customers and develop new accounts within the assigned territory.
• Build and maintain strong, long-term relationships with key customer stakeholders.
• Collaborate with Inside Sales, Engineering, Manufacturing, and other internal teams to coordinate technical solutions, quotations, product sampling, and customer requirements.
• Take accountability for achieving territory sales targets, revenue growth, and profitability objectives.
• Develop a strong understanding of SENKO's physical connectivity products, technical capabilities, and value proposition to effectively present solutions that meet customer requirements.
• Maintain accurate and up-to-date customer information, sales opportunities, and forecasts in the company's CRM system.
• Collaborate with other Sales Account Managers to develop shared accounts and opportunities across geographical territories.
• Develop and execute strategic territory and account plans, establishing clear priorities, sales targets, and growth opportunities.
• Demonstrate strong problem-solving skills, technical curiosity, and the ability to independently manage priorities and resolve customer-related challenges.
• Prepare and maintain customer meeting reports, action plans, and relevant commercial documentation.
• Represent SENKO at customer meetings, industry events, and trade shows.
• Provide management with regular updates on sales performance, market trends, customer needs, and competitive activities.
• Travel within the assigned territory to develop and maintain customer relationships (40–50% of the time).

PM19

Skills:

• Customer Relations
• Professionalism
• Time Management & Prioritization
• Independent Decision Making & Problem-Solving Skills
• Technical Sales and Commercial Acumen
• Interpersonal Communication & Conflict Resolution
• Negotiation Skills
• Technical & Commercial Presentation Skills

Qualifications:

• Bachelor's degree in Engineering, Business, or a related field, or equivalent experience in technical sales involving physical products or components.
• 2–5 years of experience in technical sales involving physical products or components, preferably within the connectivity, telecommunications, electrical, or industrial sectors. Experience coordinating customer requirements and new product development activities is preferred. 
•  Experience with physical fiber-optic products, components, or related hardware is a plus. 
• Proven experience in direct sales, account management, territory development, and identifying growth opportunities within assigned accounts and territories.
• Ability to travel 50% is required.
• Proficient with MS Office. Knowledge of Net Suite is a plus.

Benefits Offered:

• Discretionary Bonus
• Medical
• Dental
• Vision
• Dependent Care FSA
• Voluntary Life, Critical Illness and Accident Insurance
• 401K
• Legal Services
• Pet Insurance
• Financial Wellness
• 12 Paid Company Holidays per calendar year
• 2 Floating Holidays
• PTO
• Sick time
• Educational Assistance Program

EEO Statement: 

SENKO Advanced Components, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, religious creed, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law (such as cancer), reproductive health decision making, genetic information , or any other characteristic protected by applicable federal, state, or local laws and ordinances. SENKO Advanced Components, Inc.’s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.

The Company will endeavor to make a reasonable accommodation of an otherwise qualified applicant or employee related to an individual’s: physical or mental disability; sincerely held religious beliefs and practices; needs as a victim of domestic violence, sex offenses, or stalking; needs related to pregnancy, childbirth, or related medical conditions; and/or any other reason required by applicable law, unless doing so would impose an undue hardship upon the Company’s business operations. Any applicant or employee who needs an accommodation to perform the essential functions of the job should contact the Head of Human Resources to request such an accommodation. The individual should specify what accommodation is needed to perform the job and submit supporting documentation explaining the basis for the requested accommodation, to the extent permitted and in accordance with applicable law. The Company will review and analyze the request, including engaging in an interactive process with the employee or applicant, to identify if such an accommodation can be made. The Company will evaluate requested accommodations, and as appropriate identify other possible accommodations, if any. The individual will be notified of the Company’s decision within a reasonable period. The Company treats all medical information submitted as part of the accommodation process in a confidential manner.

Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of the Head of Human Resources. The Company will not allow any form of retaliation against individuals who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact the Head of Human Resources. To ensure our workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy.