Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. Bitwarden makes it easy for all users to extend robust security across their devices with password management, secrets management, and passwordless and passkey innovations. The company is headquartered in Santa Barbara, California. Learn more at bitwarden.com.
Bitwarden is hiring a Product Designer for our Administration Experience & Reporting team. You will design the tools that IT administrators, security teams, and managed service providers use to set up and manage Bitwarden for their organizations. This includes the Admin Console, the Provider Portal, member and access management, security policies, and the reports that help admins understand risk across their organization. You will work with product managers, engineers, and other designers, and you will use AI tools as a regular part of your process. We want someone who understands cybersecurity and wants to make complex admin work simpler.
This is a remote role. Candidates must be based in the U.S., and we prefer time zones that overlap with the U.S. East Coast. Please include a link to your portfolio when you apply.
RESPONSIBILITIES
- Design experiences for administrators of Teams and Enterprise organizations in the Admin Console, and for managed service providers (MSPs) in the Provider Portal
- Improve how admins set up their organization, invite and manage members, organize groups and collections, and control who can access what
- Design policy and configuration settings, including single sign-on (SSO), user provisioning, and directory sync, so admins can set them up correctly the first time
- Design reports and dashboards, including Access Intelligence, that help admins find weak, reused, or exposed credentials, prioritize risk, and prompt members to fix it
- Design event logs and activity views that support audits and investigations
- Make large amounts of data easy to scan, filter, and act on
- Create user flows, prototypes, and production-ready designs using the Bitwarden design system
- Use AI design tools to facilitate and scale research, ideation, rapid prototyping, and iteration
- Collaborate with our product teams to explore emerging product concepts, including agentic workflows
- Help run interviews and usability tests with administrators, and review customer feedback to improve designs
- Present work in design critiques and to product and engineering partners
WHAT YOU BRING TO BITWARDEN
- 2+ years of experience in product design or equivalent experience
- A portfolio that shows end-to-end design work on digital products
- Strong interaction design skills, including sketching, wireframing, and prototyping
- Proficiency in Figma and experience working within a component-based design system
- Experience designing data-heavy interfaces such as tables, dashboards, reports, or settings pages
- Experience using AI tools in your design work, such as Claude, ChatGPT, V0, or Figma AI, and the ability to write effective prompts
- Front-end development experience or experience prototyping in code with AI tools
- Interest in designing AI features and an understanding of the usability and trust issues they can create
- An understanding of and passion for cybersecurity, online privacy, and open source
- The ability to turn complex requirements into clear, usable workflows
- Strong communication skills and a collaborative working style
NICE-TO-HAVE
- Experience designing B2B or enterprise SaaS products, especially admin consoles
- Experience with data visualization and reporting design
- Familiarity with identity and access management concepts such as SSO, SCIM, and role-based access control
- Experience designing for IT administrators, security teams, or managed service providers
- Experience designing cybersecurity, identity, or privacy products
- Experience designing AI-powered features
- Familiarity with Angular component libraries and accessibility guidelines such as WCAG
DESIGN AT BITWARDEN
The Product Design team at Bitwarden makes it simple for people of all skill levels to manage sensitive data. We give users clear options and guide them toward good security habits. We keep our experiences consistent and transparent so people can trust Bitwarden with their data and feel confident using it.
WHAT TO EXPECT IN THE INTERVIEW PROCESS
Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages:
- Meeting with our Recruiting team
- Interview with the Hiring Manager
- Portfolio review with team members
- Interview with the Design Director
- References
Successful candidates will be asked to authorize and complete a background check. We do not discriminate based on having a criminal record, and we encourage candidates to be open with us about anything that may come up on the report so we can discuss in advance and determine the impact on the role and company.
A FEW REASONS TO WORK WITH US
- The Bitwarden user community loves staying secure, and the feeling is mutual. Come to work each day with a sense of purpose and bring a more secure internet experience to everyone, from friends and family to the world's largest organizations.
- Become an expert. You'll become immersed in the prominent technology markets of security and open-source software.
- Bitwarden remains dedicated to building a diverse and talented team. Work remotely with a motivated and supportive team of colleagues worldwide.
- Learn and grow. Take on new challenges with the support of your team, and join the Bitwarden #growth-club to continue personal and professional development.
