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Product Manager - Platform

Role overview

Qualifications

  • 2+ years experience in product management
  • Experience with platform features of B2B SaaS products
  • Experience working with US Federal Government customers
  • Strong technical aptitude with a focus on authentication architectures and the software deployment lifecycle

Responsibilities

  • Own the roadmap for the shared capabilities that let Bitwarden run across cloud, government cloud, and self-hosted setups
  • Define what stays the same and what is allowed to differ by setup, and document those decisions
  • Research, design and propose professional services offerings that support customers with special deployment requirements
  • Drive cross-team initiatives such as the FedRAMP-compliant cloud and the move to a service-oriented architecture

Key facts

Hard skills

Other skills

  • Research
  • Decision Making
  • Non-Verbal Communication
  • Growth Mindedness

About the company

Bitwarden logo

Bitwarden

Identity & Access Management (IAM)

Bitwarden empowers enterprises and individuals with trusted security solutions to manage sensitive information online. Explore Password Manager, Secrets Manager, and passkey innovations.

Company details

Company typeStartup
IndustryIdentity & Access Management (IAM)
Company size201 - 500

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Job description

Product Manager - Platform 

Bitwarden empowers enterprises, developers, and individuals to securely store and share sensitive data. With a transparent, open-source approach to password management, secrets management, and passwordless and passkey innovations, Bitwarden makes it easy for users to extend robust security practices across all online activities. Founded in 2016 with headquarters in Santa Barbara, California, Bitwarden is supported by a passionate global community of security experts and enthusiasts. 

As Product Manager, Platform at Bitwarden, you will own the strategy and execution for deployment optionality: the shared capabilities that let Bitwarden behave consistently and securely whether a customer uses our cloud, a regional or government cloud, or their own servers. You will be meticulous about how each Bitwarden app connects to and is configured for the right place, and about which behaviors are allowed to differ by setup, such as federal security standards (FedRAMP, FIPS), IT-managed device settings, and self-hosting constraints. You will partner with Engineering, Architecture, BRE, SRE, Security, and Design to turn initiatives into clear, shippable outcomes for product teams and customers. You will partner with Sales, Solutions Engineering, and Implementation Engineering on how deployment flexibility wins public sector, regulated, and large enterprise deals, and how it meets their compliance requirements. You will use customer feedback, deployment and upgrade data, and competitive benchmarking to inform roadmap decisions, thinking deeply about both the self-hosted operator and the cloud customer.

This is an all-remote team and we’re looking for someone located in the U.S. with no preference for time zone. We do not offer visa sponsorship at this time. 

RESPONSIBILITIES 

  • Own the roadmap for the shared capabilities that let Bitwarden run across cloud, government cloud, and self-hosted setups, including how each app connects to and is configured for the right context
  • Define what stays the same and what is allowed to differ by setup, and document those decisions so product teams build to them
  • Research, design and proposed professional services offerings that support customers with special deployment requirements, across cloud, government cloud, and self-hosted setups
  • Drive cross-team initiatives such as the FedRAMP-compliant cloud and the move to a service oriented architecture, keeping scope, sequencing, and dependencies clear across Engineering, SRE, and product teams
  • Analyze how competitive and adjacent password and identity vendors approach government, regulated, and self-hosted deployments, refine our competitive edge
  • Model the relationship between deployment options and public sector wins, enterprise deal velocity, expansion ARR, and retention
  • Define and monitor adoption metrics, such as customers by deployment type, upgrade success and lag, and feature parity gaps between setups
  • Support Sales, Solutions Engineering, and Implementation Engineering on how deployment options map to customer compliance requirements, including RFP responses and deal-stage conversations
  • Share progress, roadmap updates, and wins with leadership and cross-functional partners
  • Use AI tools to accelerate spec writing, competitive analysis, data modeling, and rapid prototyping

WHAT YOU BRING TO BITWARDEN 

  • 2+ years experience in product management 
  • Experience with platform features of B2B SaaS products
  • Experience working with US Federal Government customers
  • Strong technical aptitude with a focus on authentication architectures and the software deployment lifecycle
  • Ability to translate complex security concepts into intuitive admin experiences 
  • Ability to have technical discussions with engineering and architecture and technology tradeoffs 
  • Extremely organized and able to make highly informed prioritization & trade-off decisions with engineering 
  • Excellent written and verbal communication skills 
  • A growth mindset and a desire to learn from others 
  • Excitement and enthusiasm for open source and for better internet security 

WHAT TO EXPECT IN THE INTERVIEW PROCESS 

Selected candidates will be invited to schedule an introduction call and potentially progress through the following stages: 

  • Interview with Director, Product Management 
  • Interview with Chief Product Officer 
  • Interview with Chief Technology Officer 
  • Reference calls 

A FEW REASONS TO WORK WITH US 

Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations. Become an expert. You’ll get immersed in the prominent technology markets of security and open source software. We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world.

In the United States, the starting base compensation range for this role is $150,000 - $160,000. Actual compensation may vary based on level, relevant experience, and skill set as assessed in the interview process, as well as market data by location. See our careers page for a list of benefits. Please note that compensation outside the U.S. will differ based on the market.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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