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Account Manager

Role overview

Qualifications

  • 2+ years of experience in digital marketing, SEO, social media, account management, or a related field
  • 2+ years of experience with client/account stakeholder management
  • Self-starter with a growth mindset and the ability to take immediate, decisive action
  • Excellent communication skills, (written and verbal) with a customer obsessed mindset

Responsibilities

  • Manage a portfolio of SMB clients, developing and implementing tailored digital marketing strategies
  • Lead consultative client meetings and presentations leveraging campaign performance data
  • Onboard, nurture, retain, grow, and expand client account relationships
  • Collaborate with internal marketing, design, and operations teams to ensure seamless execution

Key facts

Hard skills

Other skills

  • Communication
  • Detail Oriented

About the company

Otter Public Relations logo

Otter Public Relations

Public Relations & Communications

Otter PR is a Public Relations agency located in Orlando and St. Pete, FL. Otter PR has been recognized by Forbes, Newsweek, and Entrepreneur Magazine and ranked the number one PR firm by G2 and Clutch. Our growing team of 49+ experienced publicists, writers, and marketers, work with brands to secure meaningful media coverage. We focus on modern media including digital, TV, podcast, and speaking. Our clients have been featured in Forbes, NY Times, The Hill, Politico, CNBC, FOX Business, Entrepreneur, Netflix, and more than 100 top-tier media outlets and networks. Our Mission at Otter PR is to modernize an old business model. We want to bring elite-level, personalized PR professionals into your family and provide guaranteed results that translate into real ROI for your business. Trust Otter and become part of our family. Schedule a free consult with one of our team members today.

Company details

Company typeStartup
IndustryPublic Relations & Communications
Company size11 - 50

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Job description

Location: Remote

Position Type: Full-time

Compensation: $60,000-$73,000 OTE

Start Date: December 1, 2026

About Us:
Grandir Solutions is a high growth digital marketing agency start-up dedicated to driving growth and delivering exceptional results for our clients, nationwide. We specialize in tailored digital marketing strategies; SEO, AIO, PPC, SEM, content marketing, and social media campaigns. Our ICP consists of small-midsize service businesses (roofing, remodeling, landscaping, etc). We’re seeking a motivated and dynamic Digital Account Manager to join our team and help elevate our clients' success. We are looking to bring in the 'right' human  - not the 'right' resume.

Position Overview:
As a Digital Account Manager at Grandir Solutions, you’ll be in a client facing role – responsible for managing client accounts, executing marketing strategies, and ensuring successful outcomes for our clients. This role requires a proactive individual with a strong sense of urgency, an eye for detail, and the ability to lead projects from inception to completion. The ideal candidate is passionate about digital marketing, has experience across key platforms like Google and Meta, and possesses the drive to consistently exceed client expectations. Our small team needs a talented individual who can take care of our clients!

Key Responsibilities:

  • Manage a portfolio of SMB clients, developing and implementing tailored digital marketing strategies across SEO, AIO, PPC, SEM, content marketing, and social media campaigns.
  • Lead consultative client meetings and presentations leveraging campaign performance data and detailed reports that demonstrate ROI and inform expansion opportunities. 
  • Onboard, nurture, retain, grow, and expand client account relationships.
  • Analyze and leverage data to monitor campaign performance and optimize strategies for maximum ROI.
  • Collaborate with internal marketing, design, and operations teams to ensure seamless and cohesive execution and delivery, resulting in optimal client satisfaction. 

Qualifications:

  • 2+ years of experience in digital marketing, SEO, social media, account management, or a related field
  • 2+ years of experience with client/account stakeholder management 
  • Experience in a post-sales account management capacity OR experience in full life cycle sales with interest and passion to focus on post-sales account management 
  • Self-starter with a growth mindset and the ability to take immediate, decisive action
  • High attention to detail and a perfectionist approach to project management & customer journey mapping
  • Excellent communication skills, (written and verbal) with a customer obsessed mindset and demonstrated ability of earning trust and building strong client relationships
  • Proven expertise/knowledge in SEO and Google Business Profile (preferred)
  • Strong understanding of social media marketing and content strategy (preferred)

What We Offer:

  • Competitive salary based on experience
  • Opportunities for rapid professional growth and development
  • Hands on training & development including but not limited to Semrush Local SEO digital training course and AM Internal Playbook for customer journey mapping
  • A collaborative and supportive team culture
  • Annual incentives/offsite trip (in years past we've done Scottsdale and Playa Del Carmen)
  • 12+ days of PTO in year 1
  • Free gym & sauna access

Compensation: $60,000-$73,000 OTE

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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