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Employment Law Client Intake & Paralegal Executive

31 Green

Role overview

Qualifications

  • Previous experience or strong knowledge of UK Employment Law
  • Experience as a Paralegal, Legal Assistant, Employment Adviser, CILEX professional, Solicitor or similar
  • Excellent spoken and written English
  • Strong client communication and telephone skills

Responsibilities

  • Review, prioritise and follow up on new client enquiries
  • Speak with prospective clients to understand their employment-related issues
  • Triage enquiries and identify matters requiring solicitor input
  • Manage client follow-ups and support conversion of suitable enquiries into instructions

Key facts

Hard skills

Other skills

  • Time Management
  • Problem Solving

About the company

31 Green logo

31 Green

Computer Software / SaaS

At 31G, we know that developing a solution is just half the story. We bring significant experience in change management, optimizing business operations and processes, digital transformation and tech development. We are able to fully augment your digital and business needs into practical day-to-day operations. We are founded by a group of highly successful individuals with multi-sector experience, deep knowledge, fierce ambition and a proven track record in developing high-quality solutions to solve real-world problems. Our strong relationships with our clients have evolved from being a great technology supplier, to also being a trusted advisor and strategic partner. Our UK-based project and leadership team work on discovery projects through to fully managed tech and business transformation services and are supported by our team of international tech and back-office staff to deliver quality and cost-effectiveness. Our services include tech strategy, software engineering and roadmap development, resource augmentation, data, AI and process automation, systems migration and integration, combined with our consultancy and managed services practices. Our values are high-quality, integrity, innovation and compassion. Our values-based culture enables us to attract excellent talent in the UK and internationally to our growing teams, and in turn provide a high-quality service to our clients. Our 31G team is comprised of a wide range of skills and subject matter expertise, including programme & project management for digital transformation, product managers, UX/UI designers, architects, security, and data specialists.

Company details

Company typeSME
IndustryComputer Software / SaaS
Company size51 - 200

Links

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Job description

Employment Law Client Intake & Paralegal Executive
Role Summary
We are looking for an experienced Employment Law Client Intake & Paralegal Executive to support a growing
UK-based employment law practice. The role combines new client intake, lead conversion, client communication and
employment law paralegal support.
Key Responsibilities
l Review, prioritise and follow up on new client enquiries.
l Speak with prospective clients to understand their employment-related issues.
l Triage enquiries and identify matters requiring solicitor input.
l Explain relevant services and fixed-fee options to prospective clients.
l Manage client follow-ups and support conversion of suitable enquiries into instructions.
l Assist with onboarding, payment and solicitor allocation.
l Maintain accurate records of enquiries and client communications.
l Support solicitors with case documents, chronologies, legal research and correspondence.
l Assist with settlement agreements, Employment Tribunal matters and general employment law casework.
Requirements
l Previous experience or strong knowledge of UK Employment Law.
l Experience as a Paralegal, Legal Assistant, Employment Adviser, CILEX professional, Solicitor or similar.
l Excellent spoken and written English.
l Strong client communication and telephone skills.
l Excellent organisation, follow-up and time-management skills.
l Ability to work independently in a remote environment.
l Strong commercial judgment and ability to identify when matters require escalation.
l Client intake, legal business development or lead-conversion experience is highly desirable.
l Solicitor qualification is not required

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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