Client Partner

Client Partner

About PRODA

At PRODA (www.proda.ai) we are building software to unlock the full potential of Real Estate Data no matter the asset class, language or country of origin.

Our solution leverages the latest technologies to automatically capture, standardise and quality check Real Estate data into a single, clean source of truth. The goal is to empower real estate professionals to quickly gain actionable insights from their data and to enable the effective use of software.

Despite being the biggest asset class in the world, the commercial real estate industry relies on excel & PDF “Rent Roll” documents as the primary means of exchanging data. These files are frequently inconsistent, inaccurate, and inaccessible, posing challenges for real estate professionals. Through automated data capture, standardisation, and analysis, PRODA can:

·       Build repositories of clean, standardised data

·       Increase process efficiency, through faster report generation

·       Improve data-driven decision making, by ensuring the accuracy of input data

Furthermore, PRODA easily integrates with existing systems, to ensure consistent dataflow through the whole organisation.

Founded in 2017 by Charles and Peter, two former Real Estate Finance Investment professionals, PRODA is now 70 people strong, and is looking to expand further in 2026.

PRODA has a strong globally recognised client base with an even better sales pipeline. We are looking for you to join us on our exciting journey delivering best-in-class software to the Commercial Real Estate market globally.

Role Summary

As part of our global expansion, our Client Partners will manage the overall client relationship post-sale with a strong focus on ensuring client satisfaction and driving revenue growth through upsells. The Client Partner will own the commercial relationship and carries a sales quota.

Responsibilities

·       Oversee the client relationship to ensure satisfaction and long-term engagement

·       Identify and drive upsell and cross-sell opportunities (use of action plan for expansion)

·       Own renewal conversations and overall account strategy

·       Supervise the onboarding and implementation process, ensuring client needs are met (in coordination with onboarding team)

·       Act as the strategic advisor and first point of escalation for commercial discussion

Skills & Competencies

·       5+ years’ experience in an account manager or client partner role

·       Ability to forge strong, long-lasting relationships with senior executives

·       Excellent communication and negotiation skills

·       Ability to think strategically and execute tactically.

Highly Desirable

·      Knowledge of Commercial Real Estate (CRE) and key concepts (rent rolls, operating statements, valuations, etc.)

·      Understanding of real estate investment workflows (acquisition, asset management, portfolio management)

·      Experience working with real estate professionals (fund managers, asset managers, property managers, etc.)

·      Exposure to SaaS or data platforms in the real estate or financial services space

·      Strong analytical mindset with the ability to understand and explain complex data

·      Ability to quickly grasp new concepts in real estate finance and data

·      Fluency in German or French is advantageous

Working at PRODA

As a rapidly growing SaaS business, life at PRODA is fast-paced and collaborative. Our day-to-day work is solving interesting problems using smart technologies, and we pride ourselves on an environment where we can rapidly develop new skills, learn from each other, and truly see the impact of our work.

We believe that our product is transformative, and we work hard to ensure it reaches its potential. Our team is our greatest asset: we are a close-knit group who pull together to achieve our goals, but we also have fun!

PRODA treats people fairly.  We are an equal opportunities employer and view all applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status.