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vKAM UK

Role overview

Qualifications

  • Current or previous ABPI qualification
  • Proven pharmaceutical sales experience
  • Strong understanding of the NHS and UK healthcare environment
  • Demonstrable experience of engaging doctors and healthcare professionals

Responsibilities

  • Delivering engaging, high-quality remote sales interactions with doctors and other HCPs
  • Building credible professional relationships through virtual channels
  • Communicating brand messages clearly, confidently and compliantly
  • Maintaining accurate, timely and high-quality documentation of customer interactions

Key facts

Hard skills

Other skills

  • Questioning Skills
  • Listening Skills
  • Influencing Skills
  • Relationship Building
  • Communication
  • Proactivity
  • Resilience
  • Adaptability
  • Collaboration
  • Curiosity

About the company

Republic M! Group logo

Republic M! Group

Republic M! was founded in 2004 in The Netherlands by introducing a new communication channel to Pharma to communicate with healthcare professionals (HCPs) on their behalf: remote live e-detailing (webcall). Since then the company has developed by offering more and more webcall use cases like eMSL, hybrid reps, insourced dedicated eReps, inbound MSL and appointment scheduling services. Onwards the offering broadened to more and more digital channels like websites, apps, webinars, webcasts, virtual adboards, medical connection center (call center), vmails, messaging, social media, e-learnings and video channels. Even the creation of new digital content assets like (animation) video’s and infographics became part of our portfolio. We design and execute customer journeys to change the behaviour of target customers to meet the objectives of the brand plan. 1. Multichannel Strategy All Pharma companies struggle to bring multichannel into successful execution because there are many dimensions to get lost or be blocked like data security & privacy, systems, roles & responsibilities, content, channels, segmentation & targeting, compliance, knowledge & skills and insights & reporting. We’re not a consultancy agency, but since we come from the execution, we’re increasingly asked to design multichannel plans that actually are executable. 2. Multichannel execution Multichannel execution services to execute new channels in all possible Pharma use cases for/with Pharma HQ and affiliate clients. - Virtual events (Webcast & webinar) - Medical Connection Center (MCC) - Virtual Adboards - Webcall (eRep & eMSL) - Social & Medical media (campaigns) - Website and app design / development - Elearnings 3. Multichannel Execution software Multichannel Execution software (Multichannel Manager SaaS) to support Pharma customer related Pharma employees to execute touch points in a customer journey context and create optimal customer experiences for HCP's.

Company details

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Job description

UK | Fully Remote | Full-Time or Part-Time Opportunities

Are you an experienced, ABPI-qualified Pharmaceutical Sales Representative who thrives on building relationships, influencing behaviour and delivering results?

Would you like to use your pharmaceutical sales expertise in a modern, agile and fully remote environment — where high-quality customer conversations matter more than miles travelled?

Republic M is growing, and we’re looking for experienced Virtual Key Account Managers (vKAMs) to join our UK team.

At Republic M, we are HCP Behaviour Change Experts. We partner with pharmaceutical companies to deliver innovative, insight-led and outcome-focused customer engagement through virtual channels.

Our programmes support pharmaceutical brands through high-quality one-to-one selling, HCP engagement and peer-to-peer initiatives, either complementing existing field teams or operating as dedicated standalone solutions.

The Role

As a Virtual Key Account Manager, you’ll engage remotely with doctors and other healthcare professionals, delivering high-quality, compliant and impactful sales conversations aligned to client brand strategy.

This is much more than simply making calls. You’ll use your pharmaceutical sales experience, commercial judgement and understanding of the NHS to build credibility, navigate access challenges and create meaningful conversations with healthcare professionals.

You’ll be responsible for:

  • Delivering engaging, high-quality remote sales interactions with doctors and other HCPs
  • Building credible professional relationships through virtual channels
  • Communicating brand messages clearly, confidently and compliantly
  • Using strong questioning and listening skills to understand customer needs
  • Navigating gatekeepers and gaining access to target HCPs
  • Applying account management principles and your understanding of the NHS environment
  • Delivering excellent in-call performance and adapting your approach to different customer needs
  • Working in line with brand strategy, the ABPI Code of Practice and relevant reporting requirements
  • Maintaining accurate, timely and high-quality documentation of customer interactions
  • Collaborating with colleagues and client teams to deliver programme objectives

What We’re Looking For

You’ll already have experience as a Pharmaceutical Sales Representative, Key Account Manager or similar customer-facing pharmaceutical sales professional.

Essential:

  • Current or previous ABPI qualification
  • Proven pharmaceutical sales experience
  • Strong understanding of the NHS and UK healthcare environment
  • Demonstrable experience of engaging doctors and healthcare professionals
  • Strong access skills, including confidence navigating gatekeepers
  • Excellent in-call selling, questioning, listening and influencing skills
  • A degree-level qualification, ideally in a science-related discipline
  • Ability to work effectively and independently in a fully remote environment

The Person Behind the Experience

We’re looking for people who are:

Resilient — you stay positive and focused when access is challenging.

Proactive — you take ownership and create momentum.

Engaging — you build rapport naturally and communicate with credibility.

Commercially minded — you understand that great conversations should lead to meaningful outcomes.

Adaptable — you’re comfortable working across different brands, therapy areas and customer types.

Collaborative — you enjoy being part of a supportive team, even when working remotely.

Curious — you’re open to feedback, learning and continuous development.

Why Join Republic M?

You’ll be joining a modern, agile and growing organisation that believes pharmaceutical customer engagement can be both highly effective and genuinely human.

We offer:

  • Fully remote working anywhere in the UK
  • Full-time and part-time opportunities
  • The opportunity to work across varied pharmaceutical programmes and therapy areas
  • A collaborative and supportive remote team culture
  • Ongoing learning and development
  • The chance to use your pharmaceutical sales expertise in a modern virtual environment
  • A role where your communication skills, resilience and commercial impact really matter

Ready for a different kind of pharmaceutical sales role?

If you’re an experienced ABPI-qualified pharmaceutical sales professional who enjoys engaging HCPs, thrives on challenge and wants to be part of a forward-thinking virtual sales environment, we’d love to hear from you.

Join Republic M — HCP Behaviour Change Experts.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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