SharePoint & Web Design Specialist

Job Title: SharePoint and Web Design Specialist

Job Code: ITS228

Location: Remote

Reports to: Program Manager

FLSA Status: Exempt

Supervisory: No supervisory/management authority

Prepared Date: 10/6/2026

A government contract requires that this position be restricted to U.S. citizens or legal permanent residents. You must provide documentation that you are a U.S. citizen or legal permanent resident to qualify.

This position requires an active Public Trust clearance or the ability to obtain a Public Trust clearance to be considered.

Position Summary:

The SharePoint and Web Design Specialist serves as the primary technical and web-design resource for the Patient Safety Program’s three managed SharePoint sites. This position administers and improves the sites, maintains program content, supports users, and helps staff preserve critical knowledge during personnel transitions. The role ensures that program personnel, Military Treatment Facility (MTF) patient safety managers, and other authorized users can find current, usable, and accessible patient-safety information.

Compensation & Benefits:

Starting Salary Range for SharePoint and Web Design Specialist: $90,000 – $100,000

Benefits That Set Us Apart

When considering your next opportunity, compensation is only part of the picture. We offer a benefits package designed to invest in your future and support your life outside of work.

Highlights include:

• Up to a 6% 401(k) company match to help you build long-term financial security

• Paid time off as part of our comprehensive benefits package, so you have the flexibility to rest, recharge, and enjoy what matters most

• Medical, dental, and vision insurance, plus prescription drug coverage

• Basic life and AD&D insurance, with supplemental life options

• Short-term and long-term disability coverage

• Paid holidays

• Employee Assistance Program (EAP)

• Flexible Spending Account (FSA) and Health Savings Account (HSA) options

• Professional development, training, and certification support

• Voluntary benefits including accident, critical illness, and identity theft protection

Because taking care of our employees isn’t just a promise, it’s part of who we are.

Benefits are subject to change and eligibility requirements apply.

Essential Functions, Duties & Responsibilities:

Includes the following:

• Administer and modernize SharePoint sites.

• Manage digital content. Work with program staff to organize and present guidance, tools, training materials, announcements, and other resources.

• Identify outdated or inaccurate information and coordinate updates with the appropriate content owners.

• Support users and troubleshoot issues.

• Assist program staff, MTF patient safety managers, and other authorized users with access, navigation, documents, links, and site functionality.

• Investigate issues and escalate unresolved technical problems through the help desk.

• Build knowledge-management resources.

• Create FAQs, subject-matter-expert reference materials, and process guidance.

• Train incoming personnel on established workflows and provide historical context that supports consistent handoffs and continuity of operations.

• Support shared-mailbox transitions.

• Train personnel assigned to manage the program mailbox on inquiry triage, routing, and recurring scenarios.

• Provide reference guidance and historical context.

• This position supports the process but is not its primary day-to-day owner.

• Support newsletter publication.

• Assist with newsletter content and digital presentation.

• Publish an accessible SharePoint version of the email newsletter and train personnel responsible for collecting content and sustaining the publication process.

• Incorporate accessibility. Apply Section 508 considerations to SharePoint pages, documents, links, and content updates so program resources are usable by a broad range of authorized users.

• Improve workflows. Identify opportunities to streamline content management, information sharing, and recurring tasks using SharePoint and Microsoft 365 capabilities.

• Evaluate changes for practicality and sustainability before implementation.

• Use research tools responsibly.

• Research technical topics and potential troubleshooting approaches, including with generative AI when appropriate.

• Validate recommendations before applying them and escalate issues when needed.

• The specialist keeps the program’s SharePoint sites reliable and current; makes patient-safety resources easier to find and use; supports accessible digital communications; reduces disruption during staff turnover; and helps program personnel maintain efficient, consistent workflows.

• Perform other job-related duties as assigned.

Supervisory Responsibilities:

No supervisory/management authority

Basic Qualifications:

• 1+ years' experience administering SharePoint sites and developing user-focused pages and content.

• Working knowledge of Microsoft 365 collaboration tools, document management, and workflow improvement.

• Familiarity with Section 508 accessibility principles for digital content.

• Strong writing, training, organization, and customer-support skills.

• Ability to work independently, manage competing requests, and coordinate with program staff and technical support teams.

• Must be a US Citizen.

• This position requires an active Public Trust clearance or the ability to obtain a Public Trust clearance to be considered.

• Prolonged periods of sitting at a desk and working on a computer; may occasionally require standing or moving about the office for extended periods.

• Must pass pre-employment qualifications of Cherokee Federal.

Work Environment:

Work is performed primarily in a climate-controlled environment.

Company Information:

Behind every government mission stands skilled, mission-driven talent: people whose expertise and dedication turn complex challenges into successful outcomes. Cherokee Nation Defense Solutions, part of Cherokee Federal, the federal contracting division of Cherokee Nation Businesses, is that team. We modernize aging systems, deliver care where it’s needed most, and keep missions supplied, staffed, and moving across defense, intelligence, and civilian agencies. For more than 60 federal clients, we take on the work others won’t and deliver where it counts. If that’s the kind of work you’re looking for, you’ve found your team. Learn more at cherokee-federal.com.

#CherokeeFederal #LI-SM2

Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law.

Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.

For applicants located in Colorado, New York, California, Washington, Illinois, Hawaii, Massachusetts, or other states with pay transparency requirements: the estimated annual salary range for this position is $90,000 – $100,000. Actual compensation varies based on qualifications, experience, and location.

Equal Employment Opportunity (EEO) Statement

Cherokee Federal is a federal contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA). As required by VEVRAA, we take affirmative action to employ and advance in employment qualified protected veterans. Protected veterans are encouraged to self-identify during the application process.

Cherokee Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities in compliance with Section 503 of the Rehabilitation Act. Qualified individuals with disabilities are encouraged to self-identify during the application process.

Reasonable accommodations are available to qualified individuals with disabilities or those with sincerely held religious beliefs. To request an accommodation in the application or interview process, please contact Human Resources at careers@cherokee-federal.com.

This position is subject to pre-employment drug testing. Cherokee Federal maintains a drug-free workplace in accordance with applicable federal and state laws and regulations.

This position may be contingent upon the successful completion of a background investigation. The scope of the investigation will be commensurate with position requirements and applicable law.