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Bilingual Appointment Setter & Lead Management Specialist (Job ID: TRIJAZ2)

Role overview

Qualifications

  • Bilingual Fluency: Fluent English and Spanish communication skills
  • Sales Experience: Previous experience in appointment setting or sales roles
  • Phone Skills: Strong communication and objection-handling skills
  • Tech Readiness: Experience working with CRM systems

Responsibilities

  • Respond quickly to inbound Facebook/marketing leads and execute high-volume outbound follow-up calls
  • Qualify potential customers, schedule on-site appointments for the sales team, and re-engage older leads
  • Manage and update lead information, track activity, and organize lead pipelines inside Go High Level CRM
  • Coordinate schedules and dispatch field sales representatives for on-site visits

Key facts

  • Remote from: Idaho (USA), United States
  • Full time
  • Senior (5-10 years)
  • Marketing Qualified Lead Manager
  • Spanish, English

Hard skills

Other skills

  • Telephone Skills
  • Communication
  • Persistence
  • Adaptability

About the company

InsideOut logo

InsideOut

Outsourcing & Offshoring

Inside Out empowers growth-focused small businesses with elite support services that drive scale, boost margins, and reclaim valuable time. We combine two high-impact solutions under one brand to help founders grow without growing overhead: 1. Inside Out VA Headhunting Tired of hiring headaches and overpriced agencies? We deliver world-class virtual assistants—sourced, vetted, and hired direct by you. No markups. No ongoing fees. Just elite global talent from Latin America, South Africa, Egypt, and the Philippines—placed in under 3 weeks with a 6-month replacement guarantee. 2. Inside Out Virtual Receptionists Missed calls = lost revenue. Our 24/7 virtual receptionist team answers every call, books appointments, and handles your front-line communication—so you never lose a lead or interrupt your focus again. Fully trained, bilingual, and always on-brand. Why Businesses Choose Inside Out: ✔ Save up to 80% vs. local hiring ✔ Scale with margin, not stress ✔ Eliminate missed revenue and admin burden ✔ Plug-and-play solutions for lean, high-growth teams We’re not just a staffing company or call center—we’re your outsourced growth layer. Trusted by U.S. entrepreneurs across industries like law, health, home services, and consulting. Let’s simplify your scale. Support that grows with you—without adding overhead. Connect with us today. ** Remote Workers ** Join our community to get free training! https://www.skool.com/virtual-assistant-academy

Company details

Company typeSME
IndustryOutsourcing & Offshoring
Company size51 - 200

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Job description

🌟 Exciting Remote Opportunity! We're Hiring an Appointment Setter & Lead Management Specialist! 🌟

Are you a persistent, money-driven sales professional with a knack for building rapport? We are looking for a highly motivated bilingual Appointment Setter to manage leads and drive growth for a fast-growing California-based electrical and solar services company!

🚨 IMPORTANT - Watch this quick Loom video on how to get hired: 🔗 https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0

🗣️ C1 ENGLISH LEVEL IS REQUIRED. The selected candidate will be speaking strictly in English during their whole shift. 🎙️ PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH.

📋 Job Details at a Glance

  • Job Title: Bilingual Appointment Setter & Lead Management Specialist

  • Job ID: TRIJAZ2

  • Industry: Sales / Electrical & Solar

  • Location: South Africa / LATAM (Excellent, very neutral English accent required)

  • Job Status: Full Time

  • Work Schedule: Monday to Friday, 11:00 AM to 8:00 PM PST (Flexible)

  • Salary: $9 - $10 per hour + commissions ($20 USD bonus per booked/closed electrical deal; $70 USD bonus per booked/closed solar deal)

  • Target Start Date: ASAP

🏢 About the Client

The client is a fast-growing residential electrical and solar services company based in Orange County, California. The business is currently scaling through high-volume Facebook marketing campaigns focused on electrical panel upgrades and solar opportunities. They value speed, consistency, professionalism, and strong communication skills, while maintaining an engaging and personable approach with their customers.

💼 About the Role

We are seeking a full-time Appointment Setter & Lead Management Specialist to handle inbound lead follow-up, appointment scheduling, and lead pipeline management. This role is heavily phone-based and requires someone confident in making high-volume outbound calls, following up persistently, and maintaining strong communication with potential customers. This position offers excellent performance-based bonuses and strong growth potential for someone who thrives in a sales-driven environment.

🎯 Key Responsibilities

📞 Lead Follow-Up & Appointment Setting

  • Respond quickly to inbound Facebook/marketing leads and execute high-volume outbound follow-up calls daily.

  • Qualify potential customers, schedule on-site appointments for the sales team, and persistently re-engage older leads in the pipeline.

🗂️ CRM & Pipeline Management

  • Manage and update lead information, track activity, and organize lead pipelines efficiently inside Go High Level CRM.

  • Ensure accurate documentation of all customer interactions and appointment details.

🤝 Sales Coordination & Admin Support

  • Coordinate schedules and dispatch field sales representatives for on-site visits.

  • Prepare and organize templated customer estimates for the sales closer using pre-established formats.

  • Assist with general administrative tasks and operational communication during slower lead-flow periods.

✅ Qualifications & Skills

⭐ Must-Haves (Non-Negotiable):

  • Bilingual Fluency: Fluent English and Spanish communication skills with a very neutral English accent.

  • Sales Experience: Previous experience in appointment setting, sales, SDR, call center, or lead generation roles.

  • Phone Skills: Strong communication and objection-handling skills, comfortable making high-volume outbound calls daily.

  • Tech Readiness: Experience working with CRM systems, a reliable internet connection, and a dedicated quiet work environment.

🌟 Preferred:

  • Experience in home services industries (electrical, HVAC, plumbing, solar).

  • Familiarity with Go High Level CRM and handling inbound marketing leads from Meta or Google campaigns.

  • Previous experience supporting U.S.-based service businesses or dispatching field teams.

🧠 Personality Traits:

  • Persistent, resilient under pressure, and hungry for performance-based earnings.

  • Professional yet engaging, personable, and equipped with a strong sense of humor to build rapport naturally.

  • Resourceful, proactive, and adaptable to changing priorities.

🚀 Submit your application today and take the first step toward your next great opportunity!

🌎 LATAM Candidates: Don't forget to join our exclusive Facebook community for more updates and remote opportunities specifically tailored for LATAM professionals: 🔗 Join our LATAM-Only Facebook Group Here!

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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