Business Development Representative

Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments, and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and elevate customer and member experiences. 

We unite popular brands such as foreUP, myFitApp, Vermont Systems, Momence, Exerp, Mariana Tek, Resamania, FieldEdge, CampBrain and many more.

Join our Clubessential vertical as Business Development Representative (BDR) to make a real impact every day. We say that because we know that every conversation we have, every interface we design, and every new feature we ship is another opportunity for us to elevate everyday life experiences for our customers and the people and communities they serve.

The Business Development Representative (BDR) generates and qualifies prospective customers to build the sales pipeline and support new business growth. The BDR conducts outbound outreach, responds to inbound inquiries, and connects qualified prospects with the appropriate sales representative.

This entry-level role is suited to someone interested in building a career in sales and developing skills in prospecting, customer conversations, and lead qualification.

Some of the things you'll do:

• Execute the outreach and scheduling of targeted geographical business meetings (via email and telephone) for new business sales teams.  

• Call on Marketing Qualified Leads (MQLs) to qualify for sales-readiness, set appointments, and hand off to the appropriate sales team for discovery calls. 

• Provide the sales team with any necessary information they need when they follow up with qualified leads. 

• Create, maintain and update accounts, contacts, hunts, tasks, activities, etc., in our CRM software. 

• Manage all inbound lead traffic (website, incoming calls/voicemails from Sales line, etc.), document, follow-up and set appointments for qualified leads. 

• Obtain a working knowledge of our industry, target client, and the key decision makers needed.   

• Stay current with the Business Unit messaging and solution value propositions. 

• Understand the competitive landscape and competitor products to enhance your talking points with prospective customers. Be able to comfortably answer questions such as: Why should I look at your business? Why are you better than “competitor X?” 

• Work toward established outreach, qualified meeting, and pipeline contribution goals while maintaining lead quality.

• Assist with coordinating speaking engagements at regional industry chapter meetings to build awareness and drive new leads.  

Working arrangements:

• Fully Remote in the United States: You can work remotely in this position, provided you reside in the United States,have full working rights and do not require sponsorship.

Qualifications

What would make me a good candidate?

We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever-evolving and complex environment. We are inspired by meeting big-picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do.

You'll need: 

• Strong verbal and written communication skills, including the ability to ask thoughtful questions and listen to customer needs.
• Comfort initiating conversations with prospective customers by phone and email.
• Ability to organize prospecting activity, manage multiple leads, and follow through on commitments.
• Attention to detail and ability to maintain accurate records.
• Ability to assess customer needs and determine appropriate next steps using established guidance.
• Self-motivation, persistence, and openness to feedback and coaching.
• Ability to collaborate with Sales and Marketing and learn new products and systems.

 It would be great if you also have:

• One or more years of sales prospecting experience, preferably with a technology company.
• Experience using CRM software or sales outreach tools.
• Bachelor’s degree or equivalent work experience.

At Xplor, we believe that the best innovation and ideas happen at the intersections of our differences - people of diverse cultures, generations, disciplines, and lived experiences. So even if you don't tick all the boxes, we still encourage you to apply.

Values and Life at Xplor 

Our five core values guide us from how we hire and recognise our team members to how we interact with our customers day to day: 

• Find a better way
• Do the right thing
• Say it straight
• Win together
• Own the outcome

If these values sound like you and describe people you want to work with, you will thrive at Xplor. 

As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.

Ready to apply?

To start your application, please submit your resume, and we will be in touch as soon as we can.