Community Association Manager - Licensed / (Florida10126)

Company Overview:

RealManage is a national Inc. 5000 firm with clients and operations in 16 states + Washington DC from California to Florida and from Texas to Illinois that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities.  RealManage also serves nationally recognized developer/builder clients.

As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry-leading innovations apart from our competition.

Responsibilities:  This position is remote but needs to be local to Florida and have a Florida CAM license. 

• Serves the Board as a consultant in a professional manner.
• Working virtually will help cover open CAM positions when needed
• Practice and adhere to the Guiding Principles of the company and respond to all calls/emails within 24 hours of receipt.
• Acquires and maintains current knowledge of state and regulatory agency statutes and the community’s documents, policies, and procedures.
• Provides weekly updates of open items and ongoing reporting to the Board regarding collections, ACC requests, compliance, service requests, and work order activity.
• Provides administrative, operational, and managerial advice to the Board of Directors.
• Ability to run a Board or Annual Meeting and create monthly management reports, which depict the actual condition of community amenities, and the progress of specific key initiatives, and make clear and concise recommendations.
• Orchestrates annual Board Orientation, Contract Review, and training workshops to assist the Board in education and goal setting as appropriate.
• Assist the board with hiring contractors and insurance carriers to maintain and protect the community.
• Provide vendor management oversight, including set-up, and bid process, through contract and oversight.
• Oversee and approve payment of vendors providing service to the community association.
• Develop and submit complete and accurate annual budget(s), meeting all deadlines and demonstrating thorough analysis and consideration for the goals of the association.
• Oversees and/or drives the community monthly to ensure the highest standards are maintained for common areas and the violation process is upheld to achieve compliance with the community documents. 
• Works with the accounting team to ensure the accuracy and ongoing maintenance of finances, variance reports, and invoice processing. Possesses knowledge of cash balances and availability of funds for projects, monitors aging report to ensure timely legal action regarding collections, and any other legal action before the association.
• Build and foster positive relationships with residents to ensure a high level of service, timely and complete resolution of resident concerns, good communications, and continuous improvement in services for the community.
• Attend monthly Manager’s and training meetings as required.
• Conduct business at all times with the highest standards of personal, professional, and ethical conduct.
• Displays exceptional ability to analyze and deal with a variety of situations that otherwise could be potential problems.
• Other work-related tasks as needed