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Canadian Consulting Engineer

Role overview

Qualifications

  • Diploma or Degree in Computer Systems Networking, Telecommunications Technology, Electrical Engineering Technology, or equivalent field experience.
  • Cisco Certified Network Associate (CCNA) or relevant network technician certificate.
  • Hands-on basic knowledge of structured cabling standards
  • High proficiency in Excel/spreadsheets for asset management

Responsibilities

  • Unbox, inventory, rack, cable, and power on Cisco collaboration hardware.
  • Deploy physical Cisco IP phones to user desks and verify phone registration.
  • Assist telecom technicians with physical cross-connects and test dial tones.
  • Maintain physical asset tracking spreadsheets and report daily progress to the Project Manager.

Key facts

Hard skills

Other skills

  • Social Skills
  • Punctuality
  • Organizational Skills
  • Problem Solving

About the company

ITCO Solutions, Inc. logo

ITCO Solutions, Inc.

Founded in 1997, ITCO Solutions is a global technology services and management company specializing in cloud computing, workforce solutions and managed services. ITCO is unmatched in our ability to deliver price/performance to companies worldwide. We are unique because we are vendor agnostic. Our offering is clear as we combine best in class consulting services, tailored technology solutions and more value to our customers on each engagement. This adds up to greater success and hard dollar savings for you. DELIVERING THE BEST PEOPLE, THE BEST EXPERTISE, AND THE BEST VALUE, FOR ALL YOUR PROJECTS

Company details

Company size201 - 500

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Job description

Job Title- Telecom Field Technician
Location - On-site GTA(Pickering), Ontario, Canada.
Duration - 6+ months

Role-Specific Responsibilities (On-Site Scope)

  • Physical Hardware Staging & Installation: Unbox, inventory, rack, cable, and power on Cisco collaboration hardware (Cisco Catalyst voice routers, VG420/VG410 high-density analog gateways, compute servers, and Phybridge PoE switches) across data centers and telecom closets.
  • IP Endpoint Rollout: Deploy physical Cisco IP phones (9800 series) to user desks, patch into data jacks/Phybridge adapters, enter activation codes, and verify phone registration on the network.
  • Analog Infrastructure Cutover Support: Assist telecom technicians with physical cross-connects (CAT3/RJ21 amphenol wiring) between legacy terminal blocks and Cisco VG420 gateway ports; test physical dial tone across plant floor phones, hotline/PLAR units, and paging amplifiers.
  • On-Site Test Script Execution: Walk site test scripts covering basic dial tone, inbound/outbound calling, feature testing (hold, transfer, conference), voicemail MWI lights, and emergency line dial checks.
  • Field Punch-List & Inventory Management: Maintain physical asset tracking spreadsheets (MAC addresses, serial numbers, port assignments, and desk locations) and report daily progress to the Project Manager.

Project-Specific Requirements (RedPrint Form Answers)
Skills:
  1. Physical Telecom & Network Cabling:
    • Hands-on basic knowledge of structured cabling standards (CAT5e/6, RJ45, RJ11, 25-pair/50-pin RJ21 amphenol connectors).
    • Ability to use basic field testing tools (cable testers, tone generators, and test sets / butt sets for analog line verification).
  2. Cisco Endpoint & Gateway Verification:
    • Basic Familiarity with Cisco IP Phone onboarding, basic LCD menus, and activation code provisioning.
    • Basic CLI and web GUI familiarity to verify link status, interface states, and gateway port LED indicators (VG420, VG410, C8300).
    • Basic understanding of Power over Ethernet (PoE) and long-reach Ethernet adapters (Phybridge).
  3. Data Logging & Asset Management:
    • High proficiency in Excel/spreadsheets to record serial numbers, MAC addresses, port mappings, and testing results accurately.

Competencies:
  • Safety & Compliance Focus: Proven track record of strictly adhering to enterprise plant safety rules, personal protective equipment (PPE) requirements, and secure facility access protocols.
  • Hands-On Reliability & Work Ethic: Punctual, organized, and physically capable of handling equipment movement, racking, and desk-to-desk hardware rollouts.
  • Collaborative Field Presence: Strong interpersonal skills to interface courteously with on-site customer staff, plant operators, and local cabling contractors.
  • Disciplined Execution: Follows step-by-step technical instructions from remote senior engineering leads without skipping procedural safeguards.

Language Requirements:
  • English: Fluent (clear verbal communication on-site and accurate written reporting).


Certifications & Education:
  • Education: Diploma or Degree in Computer Systems Networking, Telecommunications Technology, Electrical Engineering Technology, or equivalent field experience.
  • Certifications (Preferred):
    • Cisco Certified Network Associate (CCNA) or relevant network technician certificate.
    • Vendor cabling or telecom technician certifications are an asset.

Additional Project & On-Site Constraints:
  • Site Security Clearance (Mandatory): Must be eligible for and successfully pass Nuclear Facility Security Clearance / Background Vetting for unescorted on-site access in Ontario.
  • Mobility & Transportation: Must hold a valid Ontario Driver’s License and have reliable transportation to travel between customer facility sites (Pickering, Darlington, and local corporate offices).

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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