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Account Advisor

Role overview

Qualifications

  • Proven track record showing ability to build strong relationships with clients
  • Effective listening skills
  • Minimum of 3-5 years of technology-based sales experience
  • Excellent written and verbal communication skills

Responsibilities

  • Make outbound prospecting calls daily to current ProSites clients
  • Build relationships with clients for long-term growth of accounts and success
  • Conduct in-depth needs assessments of current clients
  • Demonstrate SEO and add-on features to current database of client

Key facts

Hard skills

Other skills

  • Sales
  • Customer Service
  • Microsoft Office
  • Communication
  • Time Management
  • Relationship Building
  • Active Listening
  • Adaptability
  • Organizational Skills

About the company

LifeLearn Animal Health logo

LifeLearn Animal Health

Veterinary Services

Busy practices need a trusted partner to help save time, improve operational efficiency, and strengthen client relationships. At LifeLearn, we help practices achieve all three goals with customizable online software solutions to make the working lives of animal health professionals easier, more efficient, and more effective. With 25+ years of experience as a leading and trusted name in the animal health industry, we’re the perfect partner for your practice. Join the many veterinarians who have grown their practice with LifeLearn. Call (800) 375-7994 or visit www.LifeLearn.com to learn more.

Company details

Company typeSME
IndustryVeterinary Services
Company size51 - 200

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Job description

Job Type Full-time Description

Job Summary

The Account Advisor is responsible for continually introducing new products and services to current clients. The Account Adviser's primary focus is to sell SEO, add-on products (mobile, social, design) as well as upgrading client to higher platforms to ensure they are maximizing the best results from ProSites portfolio of products.

Essential Duties and Responsibilities:

  • Make outbound prospecting calls daily to current ProSites clients
  • Build relationships with clients for long-term growth of accounts and success
  • Conduct in-depth needs assessments of current clients
  • Demonstrate SEO and add-on features to current database of client
  • Educate current clients on how to successfully integrate the Internet into their Marketing efforts
  • Overcome technical and business objections of current clients
  • Emphasize features that clients express a need in, quote prices, and prepare order
  • Close sales opportunities
  • Use our CRM to qualify clients and capture key data points
  • Ensure monthly, quarterly, and yearly individual sales quotas are exceeded by selling SEO and add-on products to current clients
  • Have a thorough understanding of the company's products and services, industry and client needs.
  • Attend and manage exhibitor booths at various tradeshows as needed.
  • Regular and reliable attendance is expected as this is a full time position
  • Other duties as assigned by management.

Qualifications:

  • Proven track record showing ability to build strong relationships with clients
  • Effective listening skills
  • Must be able to balance customer service approach with sales approach
  • Persistent and able to handle rejection
  • Thrives off of success
  • Positive attitude
  • Ability to adapt to change
  • Must possess a Whatever it Takes Attitude
  • Excellent social skills, with the desire to excel
  • High level of comfort with internet technology
  • Excellent written and verbal communication skills
  • Excellent time management & organizational skills
  • Motivated by the opportunity to be part of a fast moving, entrepreneurial team
  • Ability to provide clear and comprehensive written documentation using MS Office
  • Applications and CRM System (e.g. salesforce.com, MS Dynamics, Netsuite.)
  • Minimum of 3-5 years of technology-based sales experience
  • Minimum of 2-3 years of customer-based sales experience
  • Inside Sales Call center Experience
  • College Degree or equivalent work experience

Physical/Mental Requirements for the Job:

  • Prolonged periods of sedentary movement
  • May be requested to work overtime and weekends if deemed necessary
  • Must be able to lift at least 20 pounds
  • Certain management positions might be required to occasional travel

 Pay Range = $41,500/year base pay with uncapped commission of $40,000/year

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job- related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Salary Description $80,000-$120,000 On target earnings

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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