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Grievance & Appeals Coordinator

ICONMA

Role overview

Qualifications

  • Analytical skills to examine facts and make informed decisions
  • Strong letter writing and proofreading skills
  • Excellent verbal and written communication skills
  • High attention to detail and organizational skills

Responsibilities

  • Examine matters and contextual information to implement rational resolutions
  • Maintain confidentiality and high quality work standards
  • Navigate multiple computer systems and databases
  • Provide excellent customer service

Key facts

Hard skills

Other skills

  • Analytical Skills
  • Writing
  • Customer Service
  • Communication
  • Detail Oriented
  • Organizational Skills
  • Quality Assurance
  • Client Confidentiality
  • Decision Making
  • Stress Management

About the company

ICONMA logo

ICONMA

  • Staffing & Recruiting
  • Large
  • 1,001–5,000
We provide Professional Staffing Services & Project-Based Solutions for a broad range of Fortune 500 organizations. ICONMA is a certified Woman-Owned staffing company and was founded in 2000. ICONMA’s corporate headquarters is in Troy, Michigan, and has 15+ locations worldwide. What makes ICONMA stand out in a fiercely competitive industry? *We provide integrated, full lifecycle services across a broad range of business and technical platforms. *No single company can duplicate our full range of staffing and permanent recruiting services nationwide. *Proven track record of attracting and retaining exceedingly skilled professional workers in a highly competitive market. SERVICES OFFERED Staff Augmentation (Contract, Contract to Hire, Direct Hire, Single Source) Data Analysis Project-Based Services & Solutions Hire Train Deploy Service Model Offshore Staff Augmentation Payroll Services AREAS OF EXPERTISE - Information Technology - Engineering - Business Professional - Accounting/Finance - Admin/Clerical/Call Center - Healthcare/Clinical/Scientific - Marketing/Creative mail linkedin@iconma.com Phone (888) 451-2519 Website http://www.iconma.com
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Job description

Our client, a Health Insurance company, is looking for a Grievance & Appeals Coordinator for their Remote location.
 
Requirements:
  • Be analytical, having the ability to examine a matter, the facts, contextual information and make an informed decision or implement and execute a reasonable, rational resolution
  • Strong letter writing and proofreading skills
  • Excellent verbal and written communication skills
  • High attention to detail and remain organized
  • High regard for quality work, accuracy, and confidentiality
  • The ability to use and apply previous experiences and knowledge when encountering new or unfamiliar situations
  • Ability to work independently or with minimal oversight
  • Ability to work with a sense of urgency
  • Ability to work in a fast-paced environment with tight deadlines and high-quality standards
  • Ability to work well under stressful circumstances
  • Strong pc application and system skills- having the ability to navigate multiple computer systems and databases
  • Excel at customer servicing
  • Professional in conduct and appearance
 
Why Should You Apply?

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