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Dutch Customer Support for bol.com | Remote in Portugal

Role overview

Qualifications

  • Fluent/native-level Dutch
  • Comfortable working in a customer-facing role
  • Available for full-time work and rotating shifts
  • EU citizenship or valid residence/work authorization in Portugal

Responsibilities

  • Join the customer support team for bol.com
  • Provide assistance to customers via various channels
  • Engage in training programs
  • Work on rotating shifts from Monday to Sunday

Key facts

Hard skills

Other skills

  • Communication
  • Social Skills

About the company

CB Talents Academy logo

CB Talents Academy

Bootcamps & Skills Academies

CB Talents Academy seek to establish the link between the knowledge acquired and the labor market. Our Academy provides both the knowledge and skills needed to succeed national and internationally, while giving our students the necessary means to achieve their professional goals nevertheless encouraging them to raise the bar and to rely on anyone but themselves in an extremely volatile and complex market. We work hard to improve the world of work. Our ambition is to contribute to solve the skills shortage challenge through consistently facilitating employment transitions in increasingly volatile and complex labor markets. With this in mind, we provide training for young students on how to operate in a wide number of programs and/or IT sectors, from Java to Ruby on Rails. In order to do so, we have partnered with some of the best companies in the world who are willing to teach you, therefore making you more and more appealing to every IT company in the world. All of this makes CB Talents Academy a pioneer in solving a global skills shortage, helping students to quickly understand IT trends, improving their career prospects. If you are looking for the perfect launching ramp to boost your career, CB Talents Academy has got your back ! If you feel you should benefit from our expertise, contact us !

Company details

IndustryBootcamps & Skills Academies
Company size2 - 10

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Job description

Speak Dutch and looking for a remote opportunity in Portugal?

Join the customer support team for bol.com, one of the best-known e-commerce platforms in the Netherlands and Belgium, while working fully remotely from anywhere in Portugal.

Candidates currently outside Portugal are also welcome — relocation support is available.

Job Highlights
100% remote within Portugal
Full-time: 40 hours/week
Schedule: Monday to Sunday, rotating shifts
Paid training
Private health insurance from the start of employment
Relocation support for candidates moving to Portugal, including flight support, airport pickup and assistance with local paperwork

Compensation

Without company accommodation:
€1,434.82 gross cash/month, including:
€1,055 base salary
Holiday & Christmas allowances
€154 meal allowance
€50 productivity bonus

With company accommodation:
€1,109.32 gross cash/month + company accommodation benefit

Requirements
Fluent/native-level Dutch
Comfortable working in a customer-facing role
Available for full-time work and rotating shifts
EU citizenship or valid residence/work authorization in Portugal

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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