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Maintenance Support Manager

Whistle Express Car Wash

Role overview

Qualifications

  • 5–7 years of progressive maintenance experience, including supervisory responsibilities
  • Strong technical background in car wash systems or similar automated equipment
  • Exceptional communication and leadership skills
  • Proven ability to lead multi-unit technical operations

Responsibilities

  • Lead, develop, and coach Maintenance Supervisors and regional technical teams
  • Create and implement maintenance programs, standards, and best practices
  • Oversee regional budget, parts management, and vendor relationships
  • Review and analyze uptime, repair costs, and maintenance KPIs

Key facts

  • Remote from: United States
  • Full time
  • Senior (5-10 years)
  • Technical Support Manager
  • English

Hard skills

Other skills

  • Leadership
  • Communication
  • Coaching
  • Team Building
  • Strategic Thinking

About the company

Whistle Express Car Wash logo

Whistle Express Car Wash

Consumer Services

Whistle Express operates car washes with locations in Alabama, Florida, Georgia, North Carolina, Ohio, South Carolina, Tennessee, and Virginia. Whistle is focused on building upon its established market position in the Southeast. Whistle prides itself on delivering consumers and teammates a premium on-premise experience, including its Unlimited Fast Pass Membership Program, free towels, free vacuums, and free mat washing stations. The Company was founded by Frank Bennett and Brooks Moye in 2014 and is headquartered in Charlotte, North Carolina.

Company details

IndustryConsumer Services
Company size1001 - 5000

Links

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Job description

The Maintenance Support Manager oversees maintenance operations across multiple markets, providing leadership to Maintenance Supervisors and ensuring consistent execution of maintenance standards, training, and regional performance outcomes

Key Responsibilities

  • Lead, develop, and coach Maintenance Supervisors and regional technical teams
  • Create and implement maintenance programs, standards, and best practices
  • Oversee regional budget, parts management, and vendor relationships
  • Review and analyze uptime, repair costs, and maintenance KPIs
  • Identify systemic issues and drive long-term improvement initiatives
  • Partner with Operations, Training, and Safety teams to align on priorities
  • Ensure strong execution of maintenance support for new site openings
  • Provide escalation support for complex or high-impact equipment failures

Qualifications

  • 5–7 years of progressive maintenance experience, including supervisory responsibilities
  • Strong technical background in car wash systems or similar automated equipment
  • Exceptional communication and leadership skills
  • Proven ability to lead multi-unit technical operations

Success Factors / Competencies

  • Strategic thinking & systems-level leadership
  • Data-driven decision-making
  • Training, coaching, and team development
  • Ability to influence cross-functional partners

Base Pay Range

$117,000.00 - $208,900.00

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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