Team Lead, Business Recruiting

1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.

But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.

We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About the Role

Headway is looking for a Team Lead, Business Recruiting to own recruiting across our revenue-generating functions — Provider Sales and Care Partnerships — while managing and developing a team of 6-7 IC Recruiters. This is a player-coach role: you'll carry your own requisitions while setting the strategic direction for your pod, coaching your team to deliver exceptional candidate and hiring manager experiences, and partnering closely with senior business leaders to build high-performing go-to-market teams.

You'll report to the Senior Manager, Business Recruiting and serve as the exec-facing recruiting partner for your functions, bringing both executional rigor and a point of view on talent strategy.

What You'll Do

• Lead, coach, and develop a team of 6–7 recruiting ICs across Provider Sales and Care Partnerships hiring

• Own the end-to-end recruiting strategy for your pod, including sourcing approach, process design, pipeline health, and offer close

• Serve as the primary recruiting partner for senior stakeholders across revenue functions, building trusted relationships with hiring managers and business leaders

• Carry your own requisition load on key or complex searches alongside your team

• Set and track team-level metrics (time-to-fill, offer accept rate, pipeline conversion), using data to identify gaps and drive continuous improvement

• Partner with the broader TA leadership team on cross-functional initiatives, process improvements, and team capacity planning

• Contribute to interviewer training, calibration, and overall recruiting excellence across the Business Recruiting org

You'd Be A Great Fit If...

• 6+ years of full-cycle recruiting experience, with at least 1–2 years leading or mentoring other recruiters

• Demonstrated success recruiting for revenue, sales, or go-to-market functions (provider sales, partnerships, customer success, or similar)

• You operate as a trusted advisor to senior leaders, influence decisions through data, market insight and structured thinking

• A coaching mindset: you invest in your team's growth and take accountability for their outcomes

• Data-driven approach to recruiting — you use metrics to tell a story and drive decisions, not just report activity

• You bring high agency and operational excellence to drive clean, structured searches that remove friction for both candidates and stakeholders

• You communicate with clarity, presence and executive polish, regardless of audience

• You care deeply about raising the bar, running inclusive and consistent processes and strengthening the hiring muscle across the organization. Your north star is to drive repeatable plans that produce predictable outcomes

• Experience in a high-growth, fast-paced environment; healthcare or marketplace experience a plus

• Comfortable operating with ambiguity and building process where it doesn't yet exist

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.

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A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.