Systems Administrator

AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.

Job Details

Under the direction of the Director of IT Infrastructure, the Systems Administrator will provide technical assistance and guidance to build and monitor information technology assets on premise and cloud based. This role will provide administration to maintain and resolve problems associated to servers and systems for the organization. The ideal candidate for this role will be a subject matter expert in server, storage and cloud infrastructure. You will be able to efficiently build, maintain and monitor said infrastructures to allow ExactCare to meet organizational objectives. ExactCare fosters a high-performing environment driven by our Core Values and commitment to our Patient Promise.

Responsibilities

• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
• Install and perform repairs to servers, software, end user devices or peripheral equipment, following design or installation specifications
• Assist in maintaining the daily performance of server environment
• Maintain, monitor and troubleshoot physical and virtual server infrastructure 
• Monitor the system daily and respond immediately to security or usability concerns
• Upgrade systems and processes as required for enhanced functionality and security issue resolution
• Assist with implementing cloud-based assets and solutions
• Maintain, monitor and troubleshoot Windows server environment and related systems
• Maintain, monitor and troubleshoot network based services: File and Print services, Exchange 2013, O365/Exchange Online, Active Directory, DHCP/DNS.
• Configure, maintain, monitor, and troubleshoot windows server software deployments
• Configure, maintain, monitor, and troubleshoot Linux server software deployments
• Provide Tier 3 support for customers and technical staff as needed
• Assist in the testing of backup and disaster recovery processes and procedures
• Prepare and maintain written documentation of server, cloud and application environments
• Maintain the highest level of security practices in accordance with the current industry and corporate standards
• Other duties as assigned
   

The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job.  Not all of the duties may be assigned to a position.

Qualifications: These represent the desired qualifications of the ideal candidate. They are not meant to limit consideration for candidates who do not meet all of the standards listed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• Bachelor’s degree in the field of computer science or related field
   

Experience

• 5+ years of related experience
• Windows server 2012/2016/2019 and CentOS
• Experience with Azure Cloud Services
• Experience in Exchange 2013, Exchange Online, Microsoft Hyper-V, VMWare and Active Directory

Skills & Abilities

• Experience with Microsoft and Linux (CentOS) server operating systems
• A+, Network+ Certification
• Experience with Hyper-V and VMWare virtual environments.
• Experience with SAN and NAS technologies
• Strong Experience with SCCM
• Pure Storage experience a plus
• Working knowledge of a range of diagnostic and troubleshooting utilities and practices.
• Strong understanding of cloud services environments (Preferably Azure) and how to create solutions base in the cloud
• Working knowledge of ITIL best practices
• Strong documentation skills
• Strong Customer Service skills
• Exceptional organizational skills
• Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
• Ability to exhibit ExactCare Pharmacy’s Core Values in daily work:
• Be the example.
• Work together for success.
• Just be cool.
• Get it right.
• Always seek to improve.
• Exceed expectations.

Physicals/Mental Demands: This position is administrative in nature and will present physical demands requisite to a position requiring: hearing, seeing, sitting, standing, talking, and walking. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to commute to multiple site locations within assigned territory. May be necessary to work extended hours as needed.

Schedule: This is a full-time position with an expectation to work an average of 40 hours per week and be available outside of normal business hours to meet customer expectations on an ad-hoc basis. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

This is a remote position.

AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire.

AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.