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Care Transitions Specialist II

Role overview

Qualifications

  • Bachelor's degree in a human services field or licensure as a RN and three (3) years of relevant experience working directly with individuals with Serious Emotional Disturbance (SED) or Serious Mental Illness (SMI)
  • Master's degree in a human services field or licensure as a RN and one (1) year of relevant experience working directly with individuals with Serious Emotional Disturbance (SED) or Serious Mental Illness (SMI)
  • Valid driver’s license
  • Reside in North Carolina and within 75 miles of Pitt, Lenoir, or Wayne County

Responsibilities

  • Coordinate and manage care transition activities across settings to support successful discharges and service changes
  • Develop and implement transition plans based on individual needs and transition requirements
  • Collaborate with providers and partners to align services during transition periods
  • Monitor transitions and intervene to resolve delays or barriers

Key facts

Hard skills

Other skills

  • Troubleshooting (Problem Solving)
  • Collaboration
  • Communication
  • Time Management

About the company

Trillium Health Resources logo

Trillium Health Resources

Health Insurance (Payers)

Trillium Health Resources manages specialty behavioral health care for eastern North Carolinians across 28 counties. Trillium is committed to transforming lives and building community well-being through partnership, access to services and proven solutions designed to help those we serve reach their fullest potential. Everyone on Trillium’s staff--our care managers, call center, claims agents, project managers, and IT staff--all contribute to this mission. We offer a challenging, engaging work environment where staff take home more than a paycheck. Our performance management plan includes regular check-ins to examine individual employee goals and professional development plan. Our departments work on cross-functional, short-term projects and long ranging initiatives. Every day we see the results of our dedication, in the smiles of children on our accessible playgrounds and pride on the face of an adult cooking a meal for the first time. By joining Trillium, you are doing more than going to work…you are transforming lives. We help those with mental health conditions, intellectual and developmental disabilities, traumatic brain injury, and substance use disorders (Medicaid members and state-funded recipients) get the services they need to improve well-being and live fulfilling lives. We are dedicated to carrying out our mission by investing in the health and well-being of the communities we serve and empowering individuals with access to services, tools and resources to live a fulfilling life. Trillium reserves the right to hide material (comments, images and/or links to other sites) that contains anything vulgar or sexually explicit; is spam; advocates or depicts illegal activity; targets or disparages any ethnic, racial, other type of group; contains personal attacks of any kind; promotes private business ventures, services, or products; campaigns for public office or promotes a political organization; infringes on copyrights or trademarks; or is off topic.

Company details

Company typeSME
IndustryHealth Insurance (Payers)
Company size501 - 1000

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Job description

Pay Plan Title: Care Transitions Specialist II 

Working Title: Care Transitions Specialist II – TCL 

Cost Center: 9200/Community Transition

Position Number: 91511

FLSA Status: Exempt

Reporting/Hiring Manager: Kaitlyn Weaver/Meghan Respess

Posting Salary Range: $56,270 - $69,898

Office Location: Remote within 75 miles of Pitt, Lenoir, or Wayne County, North Carolina. 

POSTING DETAILS:

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us? 

Trillium believes that empowering others begins with supporting our team. We offer our employees:

  • A collaborative, mission-driven work environment
  • Competitive benefits and work-from-home options for most positions
  • Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!

What We’re Looking For

Trillium Health Resources has a career opening for a Care Transitions Specialist II to join our team! The Care Transitions Specialist II supports individuals transitioning between care settings by providing care coordination and transition planning services. The role develops transition plans, aligns services across providers and community partners, and addresses barriers to support successful and stable transitions.

On a typical day, you might:

  • Coordinate and manage care transition activities across settings to support successful discharges and service changes.
  • Develop and implement transition plans based on individual needs and transition requirements.
  • Collaborate with providers and partners to align services during transition periods.
  • Monitor transitions and intervene to resolve delays or barriers.
  • Facilitate service connections and ensure continuity following transitions.

Employee Benefits:

Trillium knows that work/life balance is essential. That’s why we offer:

  • Typical working hours: 8:30 am – 5:00 pm
  • Work-from-home options available for most positions
  • Health Insurance with no premium for employee coverage
  • Flexible Spending Accounts
  • 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
  • NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
  • 401k with 5% employer match and immediate vesting
  • Public Service Loan Forgiveness (PSLF) qualifying employer
  • Quarterly stipend for remote work supplies

Qualifications

Required:

  • Bachelor's degree in a human services field or licensure as a RN and three (3) years of relevant experience working directly with individuals with Serious Emotional Disturbance (SED) or Serious Mental Illness (SMI); OR
  • Master's degree in a human services field or licensure as a RN and one (1) year of relevant experience working directly with individuals with Serious Emotional Disturbance (SED) or Serious Mental Illness (SMI).
  • Must have a valid driver’s license.
  • Must reside in North Carolina and within 75 miles of Pitt, Lenoir, or Wayne County. 
  • Must be able to travel within catchment as required.
  • This position has no licensure or certification requirements unless qualifying as a Registered Nurse (RN). 

Preferred:

  • Experience and knowledge of peer support and experience working with individuals who are certified peer support specialists.

Deadline for Application: October 9,2026@11:59pm

How to Apply

To be considered, submit your application and resume through our ADP Career Center. Your resume must include:

  • Employer name, dates of service (month/year), average hours worked per week, and essential job duties
  • Education details (degree type, date awarded, institution, field of study)
  • Licensure/certification information, if applicable

After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.

Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.

#Innovation #Technology #Careers #NorthCarolina #BehavioralHealth

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Marcus Rivera

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