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Claims Adjuster - Renters

Role overview

Qualifications

  • Minimum of one-year professional work experience in a customer focused environment
  • PC Adjuster license, required
  • Associate/Bachelor’s degree or equivalent work experience
  • Excellent verbal and written communications skills

Responsibilities

  • Review property damage claim information from the Outside Adjuster
  • Complete the investigation and resolve the claim
  • Provide ongoing communication and status updates to the insured and others associated with the claim activity
  • Work independently to manage schedules and meet deadlines

Key facts

Hard skills

Other skills

  • Customer Service
  • Negotiation
  • Problem Solving
  • Communication
  • Microsoft Office
  • Active Listening
  • Organizational Skills
  • Multitasking
  • Adaptability

About the company

Assurant logo

Assurant

Insurance

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products. Thank you for visiting Assurant’s LinkedIn community. Before posting, please review our guidelines at https://www.assurant.com/social-community-guidelines.

Company details

Company typeLarge
IndustryInsurance
Company size10001

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Job description

About Assurant:

We are a proven provider of specialty insurance products and services looking for Property Desk Claims adjuster who are ready to step into our fast-paced energetic environment and drive results while providing exceptional customer service. Protecting what matters most to our customers by using our policies and systems in place. Examples include virtual inspections, digital payments, and texting capabilities, all while maintaining compliance and accuracy.  


What will be my duties and responsibilities in this job? 

  • As a Claims Adjuster on the Renters team, you will review property damage claim information from the Outside Adjuster, complete the investigation, and resolve the claim.
  • You will also be responsible for on-going communication and for providing status updates to the insured and others associated with the claim activity.
  • Successful candidates will be computer literate and comfortable working in a paperless environment. 
  • You will enjoy working with customers, be effective at listening and communicating, and have confidence in resolving issues and negotiating fair settlements.

What are the requirements needed for this position? 

  • Minimum of one-year professional work experience in a customer focused environment. Preferred experience is one year of experience adjusting insurance claims
  • P&C Adjuster license, required. Adjusters License will be required to be obtained within 30 days of hire in all states where adjuster licensing is applicable. 

What other skills/experience would be helpful to have? 

  • Associate/Bachelor’s degree or equivalent work experience
  • Excellent verbal and written communications skills and ability to draft business-level communications when responding to customers
  • Proven ability to work independently with minimal supervision to manage schedules and meet deadlines  
  • Strong listening, problem solving, and negotiating skills
  • Proven organizational and multi-tasking ability with an ability to adapt quickly in a fast-paced work environment
  • Demonstrated proficiency with use of computers to include Microsoft Office and the ability to navigate and enter data on multiple screens

What are the working conditions and physical requirements of this job?  

  • General office demands  

Pay Range: 19.08 - $34.59

Pay Range:

$19.08 - $34.59

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.


If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.


For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.


What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.


Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.


AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.


Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.


Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

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