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English Agent

Role overview

Qualifications

  • Fluency in English (spoken and written)
  • Strong communication skills
  • Ability to work independently in a remote environment
  • High level of commitment, attention to detail, and reliability

Responsibilities

  • Own the end-to-end lifecycle of conversational agents, from requirements gathering to production deployment, ensuring alignment with business objectives
  • Monitor agent performance and analyze user interactions to identify gaps and drive continuous optimization
  • Collaborate with cross-functional teams (AI, graph creators, QA, and clients) to ensure smooth workflows and timely issue resolution
  • Lead testing and quality assurance of conversational flows, validating accuracy and readiness for deployment

Key facts

Hard skills

Other skills

  • Communication
  • Detail Oriented
  • Reliability

About the company

Morcali Recruitment en Bemiddeling logo

Morcali Recruitment en Bemiddeling

Staffing & Recruiting

Het werven en selecteren van professionals voor verscheidene opdrachtgevers.

Company details

Company typeSmall startup
IndustryStaffing & Recruiting
Company size2 - 10

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Job description

Vezloo is Hiring: English Speakers (100% Remote)

Vezloo is currently looking for English-speaking professionals to join our growing team. This is a fully remote opportunity offering a stable work schedule and the chance to work within a collaborative and dynamic environment.

Key Responsibilities:

  • Own the end-to-end lifecycle of conversational agents, from requirements gathering to production deployment, ensuring alignment with business objectives.
  • Monitor agent performance and analyze user interactions to identify gaps and drive continuous optimization.
  • Collaborate with cross-functional teams (AI, graph creators, QA, and clients) to ensure smooth workflows and timely issue resolution.
  • Lead testing and quality assurance of conversational flows, validating accuracy and readiness for deployment.
  • Support client onboarding and implementation, while documenting processes, updates, and operational guidelines.
  • Ensure timely delivery of tasks in line with quality standards, while maintaining strict data confidentiality and compliance.

Work Conditions:

  • Work Location: 100% Remote
  • Working Days: Monday to Friday
  • Days Off: Saturday and Sunday
  • Working Hours: 10:30 AM to 6:30 PM (including a one-hour break)

Requirements

  • Fluency in English (spoken and written)
  • Strong communication skills
  • Ability to work independently in a remote environment
  • High level of commitment, attention to detail, and reliability

Benefits

  • Paid Time Off
  • Work From Home
  • Competitive salary based on experience.
  • Opportunities for professional development and exposure

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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