Solutions Senior Manager

Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Job Description

About the role

Turner & Townsend seeks an experienced Solutions Senior Manager to lead the development, implementation, and optimization of project delivery solutions, business processes, and strategic initiatives across client programs and internal operations. The ideal candidate will combine strong leadership, problem-solving, stakeholder management, and operational excellence capabilities to deliver innovative solutions that drive business performance and client success.

What you'll do

• Lead the development and deployment of solutions that improve project delivery, operational efficiency, and client outcomes.
• Partner with cross-functional stakeholders to identify business challenges, evaluate requirements, and develop scalable solutions.
• Manage complex initiatives from concept through implementation, ensuring alignment with strategic objectives.
• Oversee solution roadmaps, implementation plans, performance metrics, and continuous improvement initiatives.
• Facilitate collaboration between project management, cost management, digital, and operational teams to deliver integrated solutions.
• Analyze business processes, workflows, and performance data to identify opportunities for optimization and innovation.
• Develop and maintain governance frameworks, reporting tools, and operational standards to support effective decision-making.
• Monitor solution performance, track key performance indicators (KPIs), and recommend corrective actions where required.
• Lead workshops, stakeholder meetings, and executive presentations to communicate solution strategies and outcomes.
• Support change management efforts and drive adoption of new processes, systems, and technologies.
• Build and maintain strong relationships with clients, business leaders, and key stakeholders.
• Act as a trusted advisor, providing strategic guidance and recommendations to support business objectives.
• Identify opportunities to expand services, improve delivery models, and enhance client value.
• Support business development activities, including proposals, presentations, solution design, and client pursuits.
• Drive knowledge-sharing initiatives and ensure best practices are captured and implemented across teams.
• Lead continuous improvement initiatives focused on operational excellence, process standardization, and digital enablement.
• Mentor and develop team members, fostering a culture of innovation, collaboration, and accountability.
• Ensure compliance with organizational policies, quality standards, governance requirements, and applicable SOX controls where required.

Qualifications

• Bachelor's degree in Business, Engineering, Construction Management, Project Management, Information Systems, Operations Management, or a related field.
• 8+ years of experience in business solutions, program management, operations, consulting, project management, or related disciplines.
• Experience leading complex cross-functional initiatives and delivering business transformation programs.
• Strong analytical, organizational, problem-solving, and strategic planning skills.
• Demonstrated ability to manage multiple priorities in fast-paced environments.
• Experience developing and implementing process improvements, operational strategies, and scalable business solutions.
• Excellent stakeholder management and relationship-building skills.
• Strong presentation, facilitation, and executive communication abilities.
• Proficiency in Excel, PowerPoint, Word, Outlook, Power BI, Smartsheet, and other project or operational management tools.
• Experience with data analysis, reporting, business intelligence, and performance management methodologies preferred.
• Ability to influence decision-making across multiple levels of an organization.
• Strong communication skills with the ability to translate complex concepts into actionable business solutions.

Additional Information

*SOX control responsibilities may be part of this role, which are to be adhered to where applicable. 

*On-site presence and requirements may change depending on our client's needs* 

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. 

We want our people to succeed both in work and life. To support this, we promote a healthy, productive, and flexible working environment that respects work-life balance.  

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. 

Please find out more about us at www.turnerandtownsend.com/ and https://www.heery.com/ 

All your information will be kept confidential according to EEO guidelines. 

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.