Chief People Officer (CPO)

Verndale is a digital experience agency dedicated to driving growth by helping businesses create meaningful human connections in an increasingly digital world. With offices in Boston, Montreal, Los Angeles, Quito, and hubs across the Americas, we partner with marketing and technology leaders to deliver personalized web, mobile, and ecommerce solutions that elevate customer experiences. 

At Verndale, we thrive on collaboration and innovation, offering a full range of services that span strategy, design, development, personalization, SEO, analytics, and digital advertising. We celebrate diversity and inclusion, striving to create a climate of respect essential for both individual and company success.

If you're ready to be part of a passionate team dedicated to making an impact and driving growth, we invite you to explore a career at Verndale. 

About the role

Reporting directly to the Chief Executive Officer, the Chief People Officer (CPO) will be a key member of the executive leadership team and a trusted advisor to senior management. This leader will drive the professionalization and evolution of the firm’s people function—building scalable systems, policies, and programs that strengthen leadership capability, enhance performance, and sustain a high-performing culture across the U.S., Canada, and LATAM.

The CPO will lead initiatives across all critical areas of the people strategy, including partner development and coaching, performance management, compensation and benefits, learning and development, culture and engagement, organizational design and capacity planning, and HR operations and compliance. This role will be instrumental in shaping a cohesive, growth-oriented organization that aligns talent, culture, and structure with the firm’s strategic goals.

Responsibilities

• Develop and execute a comprehensive people strategy aligned with the company's growth and cultural objectives.
• Advise the CEO and executive leadership team on organizational design, leadership effectiveness, and workforce strategy.
• Scale a best-in-class HR function that combines strategic leadership with operational excellence.
• Partner with business leaders to ensure HR initiatives reinforce a performance-driven culture.
• Redesign performance management to promote accountability, transparency, and continuous development.
• Lead a structured partner and leadership development program to strengthen capability and succession readiness.
• Provide executive coaching and developmental feedback to senior professionals.
• Implement a firmwide learning and development framework to enhance consulting and leadership skills.
• Lead talent acquisition and onboarding across multiple geographies, ensuring consistent quality and cultural alignment.
• Partner with practice leaders to forecast workforce needs and manage capacity planning.
• Build strong partnerships with internal recruiting team and external firms to attract and retain top-tier talent.
• Oversee total rewards strategy, ensuring competitiveness, equity, and alignment with business objectives.
• Manage payroll, benefits, and compliance across multiple jurisdictions.
• Establish scalable HR systems, policies, and controls that support growth and operational consistency.
• Lead HR due diligence and integration efforts for potential acquisitions.
• Define, communicate, and embed company values and desired behaviors to promote collaboration, excellence, and accountability.
• Design and lead initiatives that strengthen engagement, inclusion, and retention.
• Balance empathy and discipline in managing the dynamics of a high-achieving environment.

Qualifications

• Bachelor's degree in human resources, Business, or a related field; Master’s degree preferred.
• 15+ years of progressive HR leadership experience with proven executive-level impact.
• Possesses a recognized senior-level HR certification such as SHRM-SCP, SPHR, or GPHR (or equivalent).
• Demonstrated ability to design and implement people strategies that deliver measurable impact, using data and metrics to prove ROI and organizational value.
• Proven success building and scaling HR infrastructure in multi-office, growth-stage, or private equity–backed environments.
• 7+ years' experience within professional services or consulting organizations.
• Strategic thinker with strong business acumen, analytical capability, and sound judgment.
• Skilled at coaching and influencing senior leaders, fostering collaboration, and navigating ambiguity and change.

Ten Great Reasons to Work at Verndale

1. We are a rapidly growing company that is just as scrappy and entrepreneurial today as when we were founded in 1998.
2. We are relentlessly curious and enthusiastically solve our clients’ complex business problems through technology, data, and design.
3. We foster a culture that enables every person in the organization to do the best work of their career.
4. We offer regular training and professional development to move careers forward.
5. Client and employee satisfaction are our two most important business metrics.
6. We celebrate and champion diversity, equity, and inclusion.
7. We offer generous paid company holidays, vacation, and paid sick time to every employee starting on day one.
8. We offer top-of-the-line Health Insurance, plus monthly perks customized to meet individual employees’ needs. 
9. We support a healthy work/life balance.
10. We are fully remote enabled and embrace the evolving definition of the workplace

Compensation & Benefits

In accordance with applicable law, the salary range provided is Verndale's reasonable estimate of the salary for this role. The actual amount may vary, based on non-discriminatory factors such as location, experience, knowledge, skills and abilities. In addition to salary, Verndale also offers a competitive benefits package.

Verndale is proud of the fun, diverse, and respectful company environment we enjoy on a daily basis. Competitive compensation and comprehensive coverage for medical, dental, life, disability and an RRSP savings plan are offered to all salaried, full-time employees. Ample company paid holidays and personal time off make having a work-life balance possible. For some roles, remote work is a definite possibility; we believe in hiring the best and keeping our own happy and motivated.

Verndale is an Equal Opportunity Employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.