Job Title: Program Support Specialist 1
Job Number: 12111
Remote: Must live in CLIENT's service territory of WA, OR, ID, MT. Official Duty Station is the home address
Onsite 1 day per Quarter
Overtime: 5%
Travel: Up to 5% local travel for meetings
Length: Up to 5 years
MUST be US Citizen to be eligible to apply for Federal Background Check
Requires Real ID and or Valid Passport to interview
SUMMARY
This assignment serves as a technology procurement and records coordinator and Technology Acquisition Advisor Associate. The role provides critical support to the Chief Information Officer’s (CIO) Internal Business Operations team to ensure the smooth, compliant, and efficient processing of technology procurement actions and financial coordination for federal government clients. This assignment is ideal for a proactive, highly organized, and detail-oriented individual who excels at foundational and process-driven work.
POSITION RESPONSIBILITIES
Request Management & Process Facilitation
- Manage the "BuyIT" shared inbox, serving as the frontline point of contact for reviewing, monitoring, triaging, and logging all incoming technology procurement and service inquiries.
- Identify technology procurement requests received in the "BuyIT" inbox and systematically redirect requestors to the official corporate system of record with the appropriate submission instructions, paths, and links.
- Provide timely, professional status updates to stakeholders, ensuring clear communication, high-level customer service, and correct routing through designated channels.
Procurement Documentation & Record Keeping
- Track contract renewal dates and collaborate with the assigned Contracting Officer Representative (COR) to ensure complete request packages are submitted to contracting prior to the Procurement Action Lead Time (PALT).
- Under the direction of the Technology Acquisition Advisor or COR, contact software publishers and hardware/service vendors to obtain government cost estimates.
- Assist the COR with gathering internal/external documentation for requisition requirements; perform comprehensive quality assurance checks on procurement packages to ensure all required forms are present, accurate, and complete.
- Create and maintain a centralized document repository. Mark, organize, and file physical and digital records (including emails) in strict accordance with compliance requirements, Information Security (INFOSEC), and Information Governance & Lifecycle Management (IGLM) standards.
- Ensure official records are audit-ready and distribute sensitive documentation only to authorized personnel with a validated "need to know."
Financial & Accrual Coordination
- Facilitate the collection, consolidation, and organization of monthly financial accrual information from technology CORs.
- Ensure accurate accrual data is submitted to the Finance department within established deadlines.
- Maintain records of all accrual submissions and related financial communications for future auditing and tracking.
SharePoint Site Optimization & Maintenance
- Serve as a key contributor to the lifecycle management of the IT Acquisition SharePoint site including:
- Assist in structuring the site to ensure intuitive navigation and accessibility for technology CORs.
- Identify, gather, and upload essential resources, including templates, Standard Operating Procedures (SOPs), and governing policies.
- With Supervisor oversight and input, conduct routine audits and validation checks to verify that all hosted information is accurate, compliant, and up to date.
- Proactively identify opportunities for system enhancement and assist in implementing approved updates
Education & Corresponding Experience
- An Associate’s degree or equivalent training in Information/Computer Technology, Business Systems, Computer Technology, or a related technical field is preferred.
- 1 year of experience is required with an applicable Associate’s degree.
- 3 years of experience are required without a degree or an applicable degree.
- Experience must be consistent with the specific requirements of a Business Analyst, business purchasing agent, and/or information technology business analysis and support role
Required Skills & Experience
- Demonstrated experience managing a shared inbox or utilizing a ticket-based system (e.g., Cherwell Service Management, ServiceNow) to triage requests, enforce process compliance, redirect users to correct submission portals, and manage competing priorities.
- Basic familiarity with procurement, purchasing, or basic financial tracking processes.
- Proficiency with the Microsoft Office Suite (Outlook, Excel, Word) and SharePoint for file and document management.
- Strong technical writing skills and the ability to present information in various forms (textual, graphical, and statistical).
- Ability to follow established procedures with high precision, consistency, and strict adherence to dea
Preferred Skills & Experience
- Prior experience working within a federal government or federal contracting environment.
- Strong logical reasoning skills to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Ability to apply general rules to specific problems to produce viable options for stakeholder or Subject Matter Expert (SME) consideration.
- Ability to identify when processes are diverging from standards or when issues are likely to arise, and proactively present options to the appropriate audience or SME
Additional Requirements:
- Valid U.S. Driver’s License is required
Pre-Employment Requirement
All employment offers are contingent upon successful completion of our pre-employment screening that may include drug testing, background/criminal check, and if applicable, must meet eligibility requirements for access to classified information.
APR Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
About APR Staffing
APR Staffing was born from the merger of two well-respected technical staffing firms in Portland. ieSolutions and Data Resource Group. Both companies have recently been award winners for the Portland Business Journal's Fastest-Growing Private Companies. The two firms, now as APR Staffing, make for one of the fastest-growing and most-respected professional and technical staffing companies in Oregon and Southwest Washington.
Collaborating with our customers, we augment their workforce with technical and administrative professionals. We provide only high-caliber, professional-grade resources throughout the Pacific Northwest.
