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IDEA Special Education Family Ambassador

Role overview

Qualifications

  • Valid Texas Special Education certification
  • Three (3) years of experience in education
  • Experience working with students receiving special education services
  • Strong written and verbal communication skills

Responsibilities

  • Oversee a caseload of students receiving special education services and serve as their primary engagement support contact
  • Serve as a liaison between students, families, teachers, and support staff
  • Monitor academic progress, attendance, course participation, assignment completion, and engagement indicators for students on their caseload
  • Initiate meaningful, recurring contact with students and families through phone calls, virtual meetings, and other communication methods

Key facts

Hard skills

Other skills

  • Collaboration
  • Communication
  • Problem Solving
  • Multitasking
  • Customer Service
  • Technical Acumen
  • Adaptability

About the company

Stride, Inc. logo

Stride, Inc.

E-Learning / EdTech

At Stride, Inc. we support learners of all ages with inspired teachers and personalized experiences. Everything comes back to learners. And not just the 56.6 million K–12 students — the 331 million Americans. Learning never stops. It’s the best means of growth throughout your life. But learning simply cannot be one-size-fits-all. At Stride, we’re leading enormous and necessary change in a sector that’s left far too many behind. And it’s required us to challenge long-accepted beliefs and practices. With insight and input from learners, parents, teachers, administrators, boards of education, and policymakers, we continue to provide more effective ways to learn — focusing on building the skills and confidence learners need to make their way forward in life. Because the more learners grow, the more we all benefit. And the future holds vast opportunity — where learners are empowered to choose a path that unlocks their full potential. Help us champion a fairer system that creates a stronger workforce and a stronger society.

Company details

Company typeXLarge
IndustryE-Learning / EdTech
Company size5001 - 10000

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Job description

Job Description

Certificates and Licenses:  Valid Texas Special Education certification. 

Residency Requirement: Texas

SUMMARY: This IDEA-funded position is responsible  for supporting student engagement through regular student conferences/meetings, parent contact, and coaching to address both academic and social-emotional needs. The position maintains an assigned caseload of students receiving special education services for the purpose of increasing engagement, improving access to instruction, and removing barriers to educational participation in the virtual learning environment.

ESSENTIAL FUNCTIONS:   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.  

  • Oversee a caseload of students receiving special education services and serve as their primary engagement support contact with the school.
  • Serve as a liaison between students, families, teachers, and support staff
  • Contact late-starting, disengaged, or missing students and work collaboratively with families to establish a successful transition into the school environment.
  • Monitor academic progress, attendance, course participation, assignment completion, and engagement indicators for students on their caseload.
  • Initiate meaningful, recurring contact with students and families through phone calls, virtual meetings, and other communication methods.
  • Monitor academic progress and activity of students on their caseload;
  • Initiate meaningful, recurring contact by phone with students and their Learning Coach;
  • Initiate larger student support interventions when a student begins showing signs of academic decline as determined by course grades, log-ins, course activity and missing assignments;
  • Arrange support conferences as needed to address performance concerns;
  • Assist students in creating plans to get back on track;
  • Provide outreach, training, and support to families who respond to Students First Check In surveys;
  • Increase professional knowledge and skills by attending required staff meetings; participating in school and K12 sponsored Professional Development, and seeking other professional learning opportunities.
  • Participate in State testing as required
  • Collaborate with special education teachers, related service providers, counselors, and administrators to support student engagement and educational access.
  • Increase professional knowledge and skills by attending required staff meetings, participating in school-sponsored professional development, and engaging in ongoing learning related to students with disabilities.
  • Participate in state testing activities as required

 Supervisory Responsibilities: This position has no formal supervisory responsibilities. 

MINIMUM REQUIRED QUALIFICATIONS:    

  • Three (3) years of experience in education.
  • Experience working with students receiving special education services.
  • Strong written and verbal communication skills
  • Excellent problem-solving skills
  • Organizations skills, multi-tasking abilities
  • Customer service focus
  • Adaptable and comfortable in a fast-paced work environment
  • Experience coordinating academically oriented clubs and extra-curricular activities
  • Familiarity with the online learning experience
  • Proficiency in MS 365
  • Ability to travel 20% of the time
  • Ability to clear required background check

DESIRED QUALIFICATIONS:   

• Some college

•Experience supporting adults and children in learning and the use of technology

• An ability to learn new technology tools quickly (e.g. database and web-based tools)

WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

  • This position is virtual/home-based with preference for residents of Texas. Residents of states contiguous to Texas will also be considered.

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.  All employment is “at-will” as governed by the law of the state where the employee works.  It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.   

Job Type

Regular

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works.  It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting stridecareers@k12.com.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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