Professional Program Coordinator

Job Title:  Professional Programs Coordinator

Location:  U. S. Remote

Reports to:  Sr. Director, Professional Programs

WHO WE ARE

Fueled by passion and urgency, National Kidney Foundation is a lifeline for all people affected by kidney disease. As pioneers of scientific research and innovation, NKF focuses on the whole patient through the lens of kidney health. Relentless in our work, we enhance lives through action, education, and accelerating change.

WHAT WE BELIEVE IN

NKF’s Mission is what we do, our Values are how we do it.

• Accountability- Earn and Keep Trust
• Collaboration-Work as a team
• Communication- Empower with information
• Community-Build stronger community
• Compassion- Lead with care and respect
• Impact-Focus on the mission

Your Voice Matters: https://www.kidney.org/about/diversity-equity-inclusion

WHAT YOU’LL DO

The Professional Programs Coordinator collaborates across the Professional Programs team to provide a range of administrative support to professional programs initiatives, including NKF Professional Membership, Professional Education/CME, and NKF’s annual premiere conference – the NKF Spring Clinical Meetings. The role requires strong organizational skills, attention to detail, and the ability to manage recurring workflows in a fast-paced, deadline-driven environment and plays a critical part in ensuring processes run smoothly, information flows consistently, and administrative requirements are met to support NKF priorities.

• Assist with scheduling needs, navigating complex schedules of healthcare professionals for planning meetings, podcast recordings, etc.
• Facilitate monthly reporting needs for the team
• Coordinates the content calendar and posting for NKF’s NephPros social media accounts
• Monitors and responds to customer service inquiries using the Salesforce service queue
• Support timelines and processes for the annual NKF Spring Clinical Meetings
• Assist the team with financial processing needs, such as vendor payments and volunteer reimbursements
• Coordinates the collection of required CME speaker documentation and maintains accurate program rosters and faculty data
• Supports the dissemination and tracking of the CE peer review process
• Builds monthly CE activities in the Professional Education Resource Center (PERC)
• Provides editorial workflow support to the Journal of Nephrology Social Work
• Provide technical support for virtual events such as Project ECHO sessions, podcast recordings, and member calls
• Performs additional duties, as required

WHAT YOU’LL POSSESS

• · Bachelor’s Degree from an accredited college or university is preferred
• · Minimum two to three years job related office administrative experience is preferred, with previous healthcare professionals support experience a plus
• · Experience in project management/coordination desired
• · Advanced organizational skills, with the ability to handle multiple projects and deadlines simultaneously while demonstrating attention to detail and a high level of accuracy and organization
• · Strong interpersonal skills, with the ability to build relationships and collaborate with internal and external stakeholders
• · Excellent verbal and written communication skills with the ability to provide a high level of customer service
• · Word processing skills, computer literate on Microsoft Office Software, Outlook Calendar
• · Ability to work without close supervision; to set priorities and perform multiple tasks, dealing effectively with deadlines and time pressure
• · Highly resourceful team-player, with the ability to also be extremely effective independently
• · Flexible for business travel 1 time annually

What We Offer

• Work/life Integration: Enjoy plenty of vacation time, sick leave, and holidays so you can recharge, regroup or reflect—and come back ready to tackle anything.
• Support for Your Health: We've got your back with top-notch medical, dental, and vision insurance plans for you and your loved ones.
• Peace of Mind: Rest easy knowing you're covered with life insurance and a 403(b) plan with matching company contributions to secure your future.
• Creative savings: Take advantage of flexible spending accounts to save on eligible healthcare and dependent care expenses.
• Easy Commuting: Reduce your stress with our commuter benefits program for transit and parking expenses.
• Support When You Need It: Access confidential counseling, support services, and resources through our Employee Assistance Program.
• A Chance to Spread the Word: Share the love and earn rewards by referring awesome folks to join our team.
• A Big Tent: We're all about creating a diverse and inclusive workplace where everyone feels valued, respected, and heard.
• Mission-Fueled Culture: Join a team that's passionate about making a difference and guided by values like integrity, compassion, and innovation.

EQUAL EMPLOYMENT OPPORTUNITY

At the National Kidney Foundation, diversity, inclusion, and equal opportunity apply to both our workforce and the communities we serve as they relate to kidney health and kidney disease prevention. It is the policy of NKF to provide equality of employment opportunity regardless of race, creed, color, qualified handicap or disability, national origin, religion, marital status, sexual orientation, age, gender, political affiliation or veteran status, or any other factor or reason prohibited by relevant local, state, and federal fair employment laws.

The Equal Employment Opportunity policy will apply to all employment practices of NKF, including, but not limited to, recruitment, hiring, promotion, training, compensation, benefits, layoffs, transfers, and discipline. Implementation of the Equal Employment Opportunity policy is the shared responsibility of the management of NKF.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The National Kidney Foundation does not accept resumes from third-party recruitment/search firms. Please do not forward resumes to NKF employees, company locations, or email addresses. NKF is not responsible for any fees related to resumes not solicited by NKF Recruiting.

WORKING CONDITIONS, EQUIPMENT USED AND SPECIAL INFORMATION

Must have unimpeachable integrity and trustworthiness while possessing a high degree of tact, discretion and professionalism. Maintain effectiveness under pressure. Competent in the use of standard office equipment, including telephone, personal computer, fax machine, and photocopier. Flexible for moderate overnight business travel which may include weekends.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be considered an exhaustive list of all responsibilities, duties and skills required.

The salary band listed reflects the range for this position. Actual compensation will be determined based on the selected candidate’s experience, qualifications, and other relevant factors.