Logo for ICONMA

Pharmacy Tech I (Prior Authorization/PBM)

ICONMA

Role overview

Qualifications

  • High-Volume Healthcare Call Center Experience
  • Minimum 1 year of inbound call center experience
  • Pharmacy Technician Experience / Knowledge
  • Active Pharmacy Technician License, Certification, or Trainee License preferred

Responsibilities

  • Take in-coming calls from members, providers, etc. providing professional phone assistance through the criteria based prior authorization process
  • Maintain complete, timely and accurate documentation of all approvals and denials
  • Transfer all clinical questions and judgment calls to the pharmacist

Key facts

Hard skills

Other skills

  • Customer Service
  • Multitasking
  • Microsoft Outlook
  • Computer Literacy
  • Communication

About the company

ICONMA logo

ICONMA

Management Consulting

We provide Professional Staffing Services & Project-Based Solutions for a broad range of Fortune 500 organizations. ICONMA is a certified Woman-Owned staffing company and was founded in 2000. ICONMA’s corporate headquarters is in Troy, Michigan, and has 15+ locations worldwide. What makes ICONMA stand out in a fiercely competitive industry? *We provide integrated, full lifecycle services across a broad range of business and technical platforms. *No single company can duplicate our full range of staffing and permanent recruiting services nationwide. *Proven track record of attracting and retaining exceedingly skilled professional workers in a highly competitive market. SERVICES OFFERED Staff Augmentation (Contract, Contract to Hire, Direct Hire, Single Source) Data Analysis Project-Based Services & Solutions Hire Train Deploy Service Model Offshore Staff Augmentation Payroll Services AREAS OF EXPERTISE - Information Technology - Engineering - Business Professional - Accounting/Finance - Admin/Clerical/Call Center - Healthcare/Clinical/Scientific - Marketing/Creative mail linkedin@iconma.com Phone (888) 451-2519 Website http://www.iconma.com

Company details

Company typeLarge
IndustryManagement Consulting
Company size1001 - 5000

Links

Website LinkedIn See all jobs

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Our Client, a Retail Pharmacy company, is looking for a Pharmacy Tech I (Prior Authorization/PBM) for their Remote  location.
 
Responsibilities:
  • This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process.
  • Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.
 
Requirements:
  • High-Volume Healthcare Call Center Experience
  • Minimum 1 year of inbound call center experience
  • Healthcare, insurance, PBM, pharmacy, medical office, or similar environment preferred
  • Strong customer service and communication skills
  • Pharmacy Technician Experience / Knowledge
  • Pharmacy Technician experience strongly preferred
  • Active Pharmacy Technician License, Certification, or Trainee License preferred
  • Computer Multitasking & Documentation Skills
  • Ability to navigate multiple systems while handling calls
  • Proficiency with Outlook and MS Teams required
  • Strong data entry and documentation skills
  • At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function.
  • National pharmacy technician certification. Eligible for state registration, certification or licensure per state regulations.
  • Advanced computer skills including word processing and spreadsheet utilization.
  • Excellent customer service skills (written and verbal) a must.
  • Minimum (1) year experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar service position.
 
Why Should You Apply?

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Pharmacist Related jobs

United StatesPharmacist

Other jobs at ICONMA

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.