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Associate - Operations (Night Shift)

Quantanite

Role overview

Qualifications

  • Good English communication skills (verbal and written)
  • Bachelor's degree in Business Administration, Management, or a related field from a reputed university
  • Knowledge of billing processes and invoice handling
  • Excellent multitasking and time management abilities

Responsibilities

  • Extract and compile billing details from client platform with precision
  • Schedule services for clients based on accurate and timely data entry
  • Ensure 100% accuracy in all entries, maintaining standards required in a legal firm
  • Interpret, verify, and process information from official notices

Key facts

Hard skills

Other skills

  • Client Confidentiality
  • Time Management
  • Multitasking
  • Communication

About the company

Quantanite logo

Quantanite

Outsourcing & Offshoring

We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them. The value of human touch is irreplaceable, so MöBIUS, our Conversational Gen AI chatbot, can fully automate or play a supporting role across end-to-end customer journeys. Whether you prefer the tradition of human-centric services, the efficiency of fully autonomous solutions, or a seamlessly blended approach, we’ve got you covered. When the human touch is needed, MöBIUS enhances our agents’ performance and amplifies their empathy. With productivity gains and automation, we save time for the human conversations that matter. Over the past decade, we’ve supported businesses by successfully applying our people and expertise to their diverse range of industries and use cases. Delivering simplified operations and improved customer experiences that allow our customers to focus their time on the things that matter to them. Our expertise stems from an in-depth understanding of customer needs, technology, markets, and constantly adapt to help our customers navigate difficult challenges. To learn more visit us at www.quantanite.com.

Company details

IndustryOutsourcing & Offshoring
Company size1001 - 5000

Links

Website LinkedIn See all jobs

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Job description

About Quantanite:

Quantanite is a leading Business Process Outsourcing (BPO) and Customer Experience (CX) solutions provider, empowering fast-growing companies and global brands to optimize their operations. By combining automation with human expertise, we deliver seamless customer experiences and exceptional business outcomes. With operations across four continents, we are a diverse, dynamic, and ambitious team looking for individuals who share our values and vision.

About the Role:
We are looking for a person who can work on the collection of databases and will be able to work billing details from client platform with precision and based on the given parameters and provide the client with the report. The scope of work will be the compilation and extraction of billing data and maintain 100% accuracy and standard required in a legal firm.

Working hours: 7 PM to 4 AM

Working days: Monday - Friday  (Saturday and Sunday weekend)

Work Mode: Work From Home

What you'll do:

  • Extract and compile billing details from client paltform with precision.
  • Schedule services for clients based on accurate and timely data entry.
  • Ensure 100% accuracy in all entries, maintaining standards required in a legal firm.
  • Interpret, verify, and process information from official notices.
  • Maintain strict confidentiality and professionalism when handling sensitive data.

Who you are:

  • Good English communication skills (verbal & written)
  • Bachelor's degree in Business Administration, Management, or a related field from a reputed university.
  • Knowledge of billing processes and invoice handling.
  • Excellent multitasking and time management abilities.
  • Highly detail-oriented, serious, and dedicated to work quality.
  • Must be able to work during night shift.

What You'll Get:

  • Competitive salary
  • Monthly allowances
  • Overtime compensation
  • Paid annual leave and additional paid leave days
  • Medical Insurance
  • Two annual festival bonuses (after one year of continuous service)
  • Clear career progression pathways
  • Monthly and annual rewards and recognition programs

Career Growth & Development:
At Quantanite, we believe in continuous learning and career progression. You will have a personal development plan to enhance your skills, with the guidance and support of your manager. As we continue to grow, you will have opportunities to take on greater responsibilities and advance in your career.

Ready to Start Your Career with Us?
If you're looking for a career with purpose, potential, and professional growth, apply today! We look forward to welcoming you to our team at Quantanite.

Interested candidates are requested to apply soon.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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