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Clinical Trials Project Manager

Role overview

Qualifications

  • 1+ years project management experience
  • Bachelor’s Degree
  • Experience working in a clinical trial, laboratory or healthcare setting
  • Excellent problem solving and communication skills

Responsibilities

  • Represents ACM as the client's primary point of contact, maintaining high customer service and satisfaction.
  • Manages from 10 to 25 protocols post-training, reviewing clinical protocols and assisting with set-up functions.
  • Develops the Global Laboratory Specification Document and other protocol-specific documents.
  • Conducts investigator training sessions and travels to client events as needed.

Key facts

  • Remote from: United States
  • Full time
  • Junior (1-2 years)
  • Clinical Trial Manager
  • English

Hard skills

Other skills

  • Problem Solving
  • Communication
  • Customer Service
  • Physical Flexibility
  • Teamwork
  • Decision Making

About the company

Rochester Regional Health logo

Rochester Regional Health

Hospitals & Health Care

Rochester Regional Health, headquartered in Rochester, NY, is a physician-led integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond. We are passionate about providing healthcare solutions that matter, wherever and whenever our community needs them most. Today, we offer comprehensive care from 200+ locations, including: Rochester General Hospital, Unity Hospital, Newark-Wayne Community Hospital, United Memorial Medical Center, Clifton-Springs Hospital and Clinic, and St. Lawrence Health System Hospitals; more than 150 primary and specialty practices, rehabilitation centers and ambulatory campuses; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and ACM Global Laboratories, a global leader in patient and clinical trials. From harnessing research and technology to helping patients redefine the odds – we are leading the evolution of healthcare. It is a commitment to health that exceeds expectations, offering flexible, convenient care to all. Learn more about Rochester Regional Health at careers.rochesterregional.org. Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran

Company details

Company typeXLarge
IndustryHospitals & Health Care
Company size10001

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Job description

Job Title: Clinical Trials Project Manager
Department: Study Management 
Location: Remote, United States
Hours Per Week: 40 hours
Schedule: Days, Monday – Friday


SUMMARY 
The primary role of the Clinical Trials Project Manager is to liaise with ACM Global Central Laboratory clients, representing the laboratory aspects of conducting the clinical trial. In this role, the Clinical Trials Project Manager also liaises internally with all groups to assure ACM is conducting the trial according to the Global Laboratory Specification Document that is developed with the client. The Clinical Trials Project Manager is responsible for all aspects of their assigned clinical trials, from the set up stage, throughout the maintenance period and to study close out, facilitating and coordinating the required functions.
 

RESPONSIBILITIES 

  • Represents ACM as the client's primary point of contact, at all times maintaining a high level of customer service and satisfaction, displaying precision in delivery and flexibility in approach.
  • After training period is complete, manage from 10 to 25 protocols, depending on scope and complexity (managing above $3,000,000 in contract value and maintaining more than 120 PM billable hours per month).
  • Review clinical protocols and assist with protocol set-up functions as required.
  •  Develops the Global Laboratory Specification Document, Investigator Manual, and protocol specific Global Work Practice Instructions.
  • Participates and documents Quality Audits and inspections of Clinical Trials as prescribed by departmental policies and regulatory agencies.
  • Evaluates and communicates monthly project metrics and analyses all activity related to the trial, including monthly budget review.
  • Conducts investigator training sessions by telephone or at investigator meetings, which involves overnight travel, frequently on weekend days.
  • Is able to travel to client events (training, bid defenses, Investigator Meetings) and ACM international locations, requiring overnight travel, as well as passport qualifications
  • Assumes full responsibility for study conduct on behalf of ACM, ensuring client’s goals and timelines are met and performs troubleshooting and problem solving functions as the need arises.
  • Responsible to take On-Call coverage duties as assigned.
  • Assumes responsibility for regulatory required study documentation and complies with standard procedures for collecting, maintaining and then archiving the materials in accordance with regulations, ACM policies and client contractual clauses.
  • Develops protocol specific procedures as needed. 
  • Performs duties with a general working knowledge of FDA, NYSDOH, GCP, ICH and other pertinent regulations, as pertains to central laboratory functions.
  • Understands and follows company policies and procedures while always maintaining patient and client confidentiality, both inside and outside of the workplace.
     

REQUIRED QUALIFICATIONS

  • 1+ years project management experience

PREFERRED QUALIFICATIONS

  • Bachelor’s Degree
  • Experience working in a clinical trial, laboratory or healthcare setting
  • Excellent problem solving and communication skills

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$80,000.00 - $100,000.00

CITY:

Rochester

POSTAL CODE:

14624

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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